# Botsonic integrations: bots, responses and FAQs

> Create a bot, generate a response and create an FAQ in Botsonic. Connect Botsonic to the rest of your AI stack with Tray.ai.

**Canonical page:** https://tray.ai/connectors/botsonic-integrations/
**Categories:** AI
**Connects through:** HTTP Connector

## Overview

Botsonic is a no-code AI chatbot builder from Writesonic that trains a support bot on a company's files, web pages and FAQs, then embeds it on a site. Tray.ai connects to Botsonic through the HTTP Connector, so your workflows can call the Botsonic API alongside the rest of your stack.

## Use cases

### Bots

Read, create, and delete bots in Botsonic from any Tray.ai workflow. The Botsonic API covers calls such as list bots and get a bot.

- List bots
- Get a bot
- Create a bot

### Responses

Create and manage responses in Botsonic from any Tray.ai workflow. The Botsonic API covers calls such as generate a response and stream a response.

- Generate a response
- Stream a response

### FAQs

Read, create, and delete faqs in Botsonic from any Tray.ai workflow. The Botsonic API covers calls such as list FAQs and create an FAQ.

- List FAQs
- Create an FAQ
- Delete an FAQ

### Bot data

Read, delete, and manage bot data in Botsonic from any Tray.ai workflow. The Botsonic API covers calls such as list bot data and bulk upload training URLs.

- List bot data
- Bulk upload training URLs
- Delete bot data

### Conversations

Read conversations in Botsonic from any Tray.ai workflow. The Botsonic API covers calls such as list conversations and get a conversation.

- List conversations
- Get a conversation

### Starter questions

Read, create, update, and delete starter questions in Botsonic from any Tray.ai workflow. The Botsonic API covers calls such as list starter questions and create a starter question.

- List starter questions
- Create a starter question
- Update a starter question

## Challenges Tray.ai solves

### Keeping Botsonic credentials out of logs

A raw API call usually means pasting a key or token into the request, where it ends up in step inputs, logs, and screenshots.

**How Tray.ai helps:** Store Botsonic credentials once as a Tray.ai authentication and reference them from the HTTP Connector. Tray.ai masks authentication values in logs, so the secret never shows up in a step's input or output.

### Going from the Botsonic API docs to a working call

Translating an example request from API docs into a workflow step means copying the method, URL, headers, and body by hand.

**How Tray.ai helps:** Paste a cURL example from the Botsonic API docs into the HTTP Connector and Tray.ai fills in the method, URL, headers, and body for you.

### Handling files and non-JSON responses

Not every API answers in JSON. Some return XML, files, or binary data, or expect a multipart upload.

**How Tray.ai helps:** The HTTP Connector parses JSON and XML responses, returns files you can pass to the next step, and sends multipart form data for uploads.

## Frequently asked questions

### Does Tray.ai connect to Botsonic?

Yes. Tray.ai connects to Botsonic through the HTTP Connector, which calls the Botsonic API directly. Any call the Botsonic API documents can run as a step in a Tray.ai workflow.

### How does Tray.ai authenticate with Botsonic?

The Botsonic API uses an API key in a request header. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

### Can I get a dedicated Botsonic connector?

Botsonic runs through the HTTP Connector rather than a dedicated connector. If your team wants one, the Tray.ai connector SDK can build a dedicated Botsonic connector from the Botsonic API.

## Learn more

- Intelligent Integration: https://tray.ai/platform/intelligent-ipaas/
- Merlin Agent Builder: https://tray.ai/platform/merlin-agent-builder/
- Agent Gateway for MCP: https://tray.ai/platform/agent-gateway/
- Book a demo: https://tray.ai/contact/