# BugHerd integrations: projects, tasks and comments

> Create a project, create a task and create a comment in BugHerd, and start a workflow when BugHerd sends “Project created”.

**Canonical page:** https://tray.ai/connectors/bugherd-integrations/
**Categories:** Operations
**Connects through:** HTTP Connector

## Overview

BugHerd is a visual feedback tool where clients and teams pin comments and bug reports directly onto a website, which then land on a task board. Tray.ai connects to BugHerd through the HTTP Connector, so your workflows can call the BugHerd API alongside the rest of your stack.

## Use cases

### Projects

Read, create, update, and delete projects in BugHerd from any Tray.ai workflow. The BugHerd API covers calls such as list projects and create a project.

- List projects
- Create a project
- Update a project

### Tasks

Read, create, update, and delete tasks in BugHerd from any Tray.ai workflow. The BugHerd API covers calls such as list tasks and create a task.

- List tasks
- Create a task
- Update a task

### Comments

Read, create, and delete comments in BugHerd from any Tray.ai workflow. The BugHerd API covers calls such as list comments and create a comment.

- List comments
- Create a comment
- Delete a comment

### Attachments

Read and create attachments in BugHerd from any Tray.ai workflow. The BugHerd API covers calls such as list attachments and create an attachment from URL.

- List attachments
- Create an attachment from URL

### Columns

Read, create, update, and delete columns in BugHerd from any Tray.ai workflow. The BugHerd API covers calls such as list columns and create a column.

- List columns
- Create a column
- Update a column

### Users

Read users in BugHerd from any Tray.ai workflow. The BugHerd API covers calls such as list users and list project members.

- List users
- List project members
- List guests

## Challenges Tray.ai solves

### Keeping BugHerd credentials out of logs

A raw API call usually means pasting a key or token into the request, where it ends up in step inputs, logs, and screenshots.

**How Tray.ai helps:** Store BugHerd credentials once as a Tray.ai authentication and reference them from the HTTP Connector. Tray.ai masks authentication values in logs, so the secret never shows up in a step's input or output.

### Going from the BugHerd API docs to a working call

Translating an example request from API docs into a workflow step means copying the method, URL, headers, and body by hand.

**How Tray.ai helps:** Paste a cURL example from the BugHerd API docs into the HTTP Connector and Tray.ai fills in the method, URL, headers, and body for you.

### Handling files and non-JSON responses

Not every API answers in JSON. Some return XML, files, or binary data, or expect a multipart upload.

**How Tray.ai helps:** The HTTP Connector parses JSON and XML responses, returns files you can pass to the next step, and sends multipart form data for uploads.

## Frequently asked questions

### Does Tray.ai connect to BugHerd?

Yes. Tray.ai connects to BugHerd through the HTTP Connector, which calls the BugHerd API directly. Any call the BugHerd API documents can run as a step in a Tray.ai workflow.

### How does Tray.ai authenticate with BugHerd?

The BugHerd API uses basic authentication. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

### Can I get a dedicated BugHerd connector?

BugHerd runs through the HTTP Connector rather than a dedicated connector. If your team wants one, the Tray.ai connector SDK can build a dedicated BugHerd connector from the BugHerd API.

## Learn more

- Intelligent Integration: https://tray.ai/platform/intelligent-ipaas/
- Merlin Agent Builder: https://tray.ai/platform/merlin-agent-builder/
- Agent Gateway for MCP: https://tray.ai/platform/agent-gateway/
- Book a demo: https://tray.ai/contact/