# Docebo + BambooHR integration > Sync HR data with your LMS so every employee gets the right training at the right time — no manual work required. **Canonical page:** https://tray.ai/connectors/docebo-bamboohr-integrations/ **Docebo connector:** https://tray.ai/connectors/docebo-integrations/ **Docebo documentation:** https://tray.ai/documentation/connectors/service/docebo **BambooHR connector:** https://tray.ai/connectors/bamboohr-integrations/ **BambooHR documentation:** https://tray.ai/documentation/connectors/service/bamboohr ## Overview Docebo and BambooHR are two of the most widely adopted platforms for employee learning and HR management, yet most organizations run them in silos — creating duplicate work, compliance gaps, and onboarding delays. By integrating Docebo with BambooHR through tray.ai, HR and L&D teams can automatically provision learners, assign role-based training, and retire accounts as employees move through their lifecycle. The result is a connected people operations stack that keeps your workforce skilled, compliant, and current without anyone having to do it by hand. When BambooHR and Docebo run independently, HR teams spend hours manually creating learner accounts, updating job titles, and deactivating departed employees in the LMS — work that's error-prone and never fully in sync. Integrating the two platforms through tray.ai eliminates this overhead by treating BambooHR as the authoritative source of employee data and automatically reflecting every hire, promotion, department transfer, and termination in Docebo. New employees get enrolled in onboarding courses on day one, managers are automatically assigned leadership development paths when promoted, and ex-employees lose LMS access the moment they're marked inactive in BambooHR. Beyond time savings, the integration tightens compliance by ensuring mandatory training assignments are triggered by real HR data — not calendar reminders or manual spreadsheets. ## Use cases ### Automated Learner Provisioning on New Hire When a new employee record is created in BambooHR, tray.ai instantly creates a matching learner account in Docebo, assigns them to the correct branch or group based on their department and location, and enrolls them in onboarding learning plans. This eliminates the typical 2-5 day lag between an employee starting and gaining LMS access, so they're productive from day one. - New hires access onboarding courses from their very first day without manual LMS setup - Branch and group assignments in Docebo automatically reflect BambooHR department and location fields - L&D teams are freed from repetitive account creation and can focus on content quality ### Role-Based Course Enrollment on Promotion or Job Change When an employee's job title or department changes in BambooHR, tray.ai detects the update and adjusts their Docebo learning paths, branch memberships, and course enrollments to match their new role. Employees always have access to training relevant to what they're doing now, not what they were doing before. - Promoted managers are automatically enrolled in leadership development programs - Department transfers trigger removal from irrelevant courses and addition to new team curricula - Compliance training assignments stay aligned with the employee's actual role at all times ### Automated Offboarding and LMS Account Deactivation When an employee is marked as terminated or inactive in BambooHR, tray.ai immediately deactivates or suspends their Docebo account, revoking course access and preventing unauthorized use of licensed learning content. Audit logs and completion records are preserved for compliance reporting even after deactivation. - Eliminates the security risk of former employees retaining active LMS credentials - Reduces wasted Docebo license costs by deactivating unused seats in real time - Preserves historical training records and completion data for regulatory audits ### Mandatory Compliance Training Triggered by HR Events tray.ai monitors BambooHR for specific HR events — such as an employee relocating to a new state, switching to a safety-sensitive role, or completing a probationary period — and automatically enrolls them in the appropriate compliance courses in Docebo. Completion status is then written back to BambooHR custom fields, giving HR a single place to check. - Compliance enrollments are driven by real HR data, not manual tracking spreadsheets - Completion and certification data flows back into BambooHR for centralized reporting - Reduces compliance risk by ensuring no employee misses mandatory training triggered by role changes ### Manager Notification Workflows for Team Training Progress When direct report training assignments are created or updated in Docebo based on BambooHR reporting hierarchy data, tray.ai routes automated progress summaries and deadline reminders to managers via email or Slack. Managers stay informed about their team's learning status without logging into Docebo manually. - Managers receive timely alerts about overdue or incomplete team training - Reporting line data from BambooHR ensures notifications go to the correct current manager - Reduces the L&D team's burden of manually chasing managers for training accountability ### Training Completion Data Sync Back to BambooHR As employees complete courses and certifications in Docebo, tray.ai writes completion timestamps, scores, and certification expiry dates back into custom fields or training records in BambooHR. HR leaders get one place to check workforce capability data without toggling between two platforms. - HR business partners can view training completion status directly inside BambooHR - Certification expiry dates in BambooHR enable proactive renewal reminders before lapses occur - Unified data supports skills-gap analysis and workforce planning without manual data exports ### Annual Re-enrollment and Recertification Automation tray.ai uses BambooHR employment anniversary dates, certification expiry fields, or custom HR attributes to automatically trigger re-enrollment in annual compliance or recertification courses in Docebo. No one has to manually identify who needs to renew what training each year. - No employee falls through the cracks when annual mandatory training windows open - Re-enrollment logic is driven by HR data rather than error-prone spreadsheet reminders - L&D teams configure the rules once and let the automation handle recurring recertification cycles ## Templates ### New Employee → Docebo Learner Provisioning Automatically creates a Docebo learner account and assigns the correct branch, group, and onboarding learning plan the moment a new hire is added to BambooHR, with all profile fields mapped from BambooHR employee data. Connectors used: BambooHR, Docebo ### BambooHR Job Change → Docebo Learning Path Update Detects job title or department changes in BambooHR and updates the employee's Docebo branch memberships, user attributes, and course enrollments to reflect their new role automatically. Connectors used: BambooHR, Docebo ### Employee Termination → Docebo Account Deactivation Instantly deactivates or suspends a learner's Docebo account when their status is set to terminated in BambooHR, protecting content licensing and data security without any manual intervention. Connectors used: BambooHR, Docebo ### Docebo Course Completion → BambooHR Training Record Update Writes course completion events, scores, and certification dates from Docebo back into BambooHR custom training fields or notes, keeping HR records current without manual data entry. Connectors used: Docebo, BambooHR ### Compliance Role Change → Mandatory Course Enrollment Monitors BambooHR for specific role, department, or location changes that trigger regulatory training requirements and automatically enrolls the employee in the correct compliance courses in Docebo. Connectors used: BambooHR, Docebo ### Annual Recertification Reminder and Re-enrollment Uses BambooHR employment data and custom certification expiry fields to automatically re-enroll employees in annual compliance or recertification courses in Docebo before their certification lapses. Connectors used: BambooHR, Docebo ## Challenges Tray.ai solves ### Keeping User Profiles in Sync Across Two Separate Systems BambooHR and Docebo use different data models and field naming conventions, making it genuinely difficult to reliably map employee attributes like department codes, cost centers, and manager relationships between systems. Manual exports fall out of sync fast, creating mismatches in group assignments or reporting hierarchies inside Docebo. **How Tray.ai helps:** tray.ai's visual data mapping tools let teams define precise field-level transformations between BambooHR and Docebo schemas, including lookup tables for department codes and conditional logic for hierarchical branch assignments. Once configured, the mapping runs automatically on every sync so profiles stay consistent without ongoing manual effort. ### Handling High-Volume Onboarding Events Without Delays Organizations with seasonal hiring surges or large batch onboarding cohorts can generate dozens or hundreds of new BambooHR employee records in a short window, overwhelming teams attempting to manually provision Docebo accounts at scale. Delays in LMS provisioning mean new hires miss critical first-week training. **How Tray.ai helps:** tray.ai's workflow engine handles bulk event processing at scale, queuing and executing Docebo account creation requests in parallel without throttling or data loss. Whether you're onboarding 5 or 500 employees at once, every learner account is created and enrolled promptly. ### Avoiding Duplicate Learner Accounts in Docebo When employee email addresses change or employees are rehired, integration workflows risk creating duplicate Docebo learner accounts rather than updating or reactivating existing ones — fragmenting training histories and inflating user counts in ways that affect licensing costs. **How Tray.ai helps:** tray.ai workflows include a deduplication lookup step that searches for existing Docebo accounts by employee ID or email before creating new records. If a match is found, the workflow updates the existing account rather than creating a duplicate, and for rehires, it reactivates the previous account to preserve training history. ### Maintaining Compliance Audit Trails Across Both Platforms Compliance-driven organizations need to demonstrate that mandatory training was assigned and completed based on verifiable HR data events. When BambooHR and Docebo aren't connected, there's no automated audit trail linking an HR role change to a training enrollment and its completion record. **How Tray.ai helps:** tray.ai logs every workflow execution with a timestamped record of the triggering BambooHR event, the actions taken in Docebo, and any data written back to BambooHR. Compliance teams can reference this end-to-end trail to demonstrate that training assignments were driven by authoritative HR data. ### Managing Bidirectional Data Flow Without Creating Sync Loops Writing Docebo completion data back to BambooHR while also listening to BambooHR for changes creates a real risk of circular sync loops, where an update written by the integration gets mistakenly treated as a new triggering event and causes duplicate actions or runaway workflow executions. **How Tray.ai helps:** tray.ai provides conditional filters, idempotency keys, and source-tagging capabilities that let teams distinguish system-generated updates from genuine human changes in BambooHR. This prevents sync loops while still enabling reliable bidirectional data flow between both platforms. ## Learn more - Intelligent Integration: https://tray.ai/platform/intelligent-ipaas/ - Merlin Agent Builder: https://tray.ai/platform/merlin-agent-builder/ - Agent Gateway for MCP: https://tray.ai/platform/agent-gateway/ - Book a demo: https://tray.ai/contact/