# Everbridge integrations: contacts and incidents

> Create a contact, create an incident and create a shift schedule in Everbridge. Connect Everbridge to the rest of your communication stack with Tray.ai.

**Canonical page:** https://tray.ai/connectors/everbridge-integrations/
**Categories:** Communication
**Connects through:** HTTP Connector

## Overview

Everbridge is a critical event management platform that sends mass notifications to staff and residents, tracks incidents, and manages on-call schedules. Tray.ai connects to Everbridge through the HTTP Connector, so your workflows can call the Everbridge API alongside the rest of your stack.

## Use cases

### Contacts

Read, create, update, and delete contacts in Everbridge from any Tray.ai workflow. The Everbridge API covers calls such as list contacts and create a contact.

- List contacts
- Create a contact
- Create contacts in batch

### Groups

Read and create groups in Everbridge from any Tray.ai workflow. The Everbridge API covers calls such as list groups and create a group.

- List groups
- Create a group
- Add a contact to a group

### Incidents

Read and create incidents in Everbridge from any Tray.ai workflow. The Everbridge API covers calls such as list incidents and create an incident.

- List incidents
- Create an incident
- Get an incident

### Notifications

Read notifications in Everbridge from any Tray.ai workflow. The Everbridge API covers calls such as list notifications and get a notification.

- List notifications
- Get a notification

### Shift schedules

Read and create shift schedules in Everbridge from any Tray.ai workflow. The Everbridge API covers calls such as list shift schedules and create a shift schedule.

- List shift schedules
- Create a shift schedule
- Create a shift substitution

## Frequently asked questions

### Does Tray.ai connect to Everbridge?

Yes. Tray.ai connects to Everbridge through the HTTP Connector, which calls the Everbridge API directly. Any call the Everbridge API documents can run as a step in a Tray.ai workflow.

### How does Tray.ai authenticate with Everbridge?

The Everbridge API uses OAuth 2.0. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

### Can I get a dedicated Everbridge connector?

Everbridge runs through the HTTP Connector rather than a dedicated connector. If your team wants one, the Tray.ai connector SDK can build a dedicated Everbridge connector from the Everbridge API.

## Learn more

- Intelligent Integration: https://tray.ai/platform/intelligent-ipaas/
- Merlin Agent Builder: https://tray.ai/platform/merlin-agent-builder/
- Agent Gateway for MCP: https://tray.ai/platform/agent-gateway/
- Book a demo: https://tray.ai/contact/