# Conversational Agents (Dialogflow CX) integrations

> Create an agent, create an intent and create an entity type in Conversational Agents (Dialogflow CX).

**Canonical page:** https://tray.ai/connectors/google-dialogflow-integrations/
**Categories:** AI
**Connects through:** HTTP Connector

## Overview

Conversational Agents (Dialogflow CX) is Google Cloud's service for building chat and voice agents, with flows, intents, entities and test cases. Tray.ai connects to Conversational Agents (Dialogflow CX) through the HTTP Connector, so your workflows can call the Conversational Agents (Dialogflow CX) API alongside the rest of your stack.

## Use cases

### Agents

Read, create, update, and delete agents in Conversational Agents (Dialogflow CX) from any Tray.ai workflow. The Conversational Agents (Dialogflow CX) API covers calls such as list agents and create an agent.

- List agents
- Create an agent
- Update an agent

### Sessions

Work with sessions in Conversational Agents (Dialogflow CX) from any Tray.ai workflow. The Conversational Agents (Dialogflow CX) API covers calls such as detect an intent and match an intent.

- Detect an intent
- Match an intent
- Fulfill an intent

### Intents

Read, create, update, and delete intents in Conversational Agents (Dialogflow CX) from any Tray.ai workflow. The Conversational Agents (Dialogflow CX) API covers calls such as list intents and create an intent.

- List intents
- Create an intent
- Update an intent

### Entity types

Read, create, update, and delete entity types in Conversational Agents (Dialogflow CX) from any Tray.ai workflow. The Conversational Agents (Dialogflow CX) API covers calls such as list entity types and create an entity type.

- List entity types
- Create an entity type
- Update an entity type

### Flows

Read and create flows in Conversational Agents (Dialogflow CX) from any Tray.ai workflow. The Conversational Agents (Dialogflow CX) API covers calls such as list flows and create a flow.

- List flows
- Create a flow
- Train a flow

### Test cases

Read and create test cases in Conversational Agents (Dialogflow CX) from any Tray.ai workflow. The Conversational Agents (Dialogflow CX) API covers calls such as list test cases and create a test case.

- List test cases
- Create a test case
- Run a test case

## Challenges Tray.ai solves

### Keeping Conversational Agents (Dialogflow CX) credentials out of logs

A raw API call usually means pasting a key or token into the request, where it ends up in step inputs, logs, and screenshots.

**How Tray.ai helps:** Store Conversational Agents (Dialogflow CX) credentials once as a Tray.ai authentication and reference them from the HTTP Connector. Tray.ai masks authentication values in logs, so the secret never shows up in a step's input or output.

### Going from the Conversational Agents (Dialogflow CX) API docs to a working call

Translating an example request from API docs into a workflow step means copying the method, URL, headers, and body by hand.

**How Tray.ai helps:** Paste a cURL example from the Conversational Agents (Dialogflow CX) API docs into the HTTP Connector and Tray.ai fills in the method, URL, headers, and body for you.

### Handling files and non-JSON responses

Not every API answers in JSON. Some return XML, files, or binary data, or expect a multipart upload.

**How Tray.ai helps:** The HTTP Connector parses JSON and XML responses, returns files you can pass to the next step, and sends multipart form data for uploads.

## Frequently asked questions

### Does Tray.ai connect to Conversational Agents (Dialogflow CX)?

Yes. Tray.ai connects to Conversational Agents (Dialogflow CX) through the HTTP Connector, which calls the Conversational Agents (Dialogflow CX) API directly. Any call the Conversational Agents (Dialogflow CX) API documents can run as a step in a Tray.ai workflow.

### How does Tray.ai authenticate with Conversational Agents (Dialogflow CX)?

The Conversational Agents (Dialogflow CX) API uses OAuth 2.0. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

### Can I get a dedicated Conversational Agents (Dialogflow CX) connector?

Conversational Agents (Dialogflow CX) runs through the HTTP Connector rather than a dedicated connector. If your team wants one, the Tray.ai connector SDK can build a dedicated Conversational Agents (Dialogflow CX) connector from the Conversational Agents (Dialogflow CX) API.

## Learn more

- Intelligent Integration: https://tray.ai/platform/intelligent-ipaas/
- Merlin Agent Builder: https://tray.ai/platform/merlin-agent-builder/
- Agent Gateway for MCP: https://tray.ai/platform/agent-gateway/
- Book a demo: https://tray.ai/contact/