# KnowledgeOwl integrations: articles

> Update an article and create an article version in KnowledgeOwl, and start a workflow when KnowledgeOwl sends “Article created”.

**Canonical page:** https://tray.ai/connectors/knowledgeowl-integrations/
**Categories:** Documents and e-signature
**Connects through:** HTTP Connector

## Overview

KnowledgeOwl is knowledge base software for publishing help articles and internal documentation, with categories, glossaries, reader access controls and search. Tray.ai connects to KnowledgeOwl through the HTTP Connector, so your workflows can call the KnowledgeOwl API alongside the rest of your stack.

## Use cases

### Articles

Read and update articles in KnowledgeOwl from any Tray.ai workflow. The KnowledgeOwl API covers calls such as list articles and update an article.

- List articles
- Update an article

### Article versions

Create and update article versions in KnowledgeOwl from any Tray.ai workflow. The KnowledgeOwl API covers calls such as create an article version and update an article version.

- Create an article version
- Update an article version

### KnowledgeOwl events

Start a Tray.ai workflow the moment something happens in KnowledgeOwl. KnowledgeOwl sends events such as article created and article updated to a Tray.ai webhook trigger.

- Article created
- Article updated
- Article published

## Frequently asked questions

### Does Tray.ai connect to KnowledgeOwl?

Yes. Tray.ai connects to KnowledgeOwl through the HTTP Connector, which calls the KnowledgeOwl API directly. Any call the KnowledgeOwl API documents can run as a step in a Tray.ai workflow.

### How does Tray.ai authenticate with KnowledgeOwl?

The KnowledgeOwl API uses basic authentication. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

### Can I get a dedicated KnowledgeOwl connector?

KnowledgeOwl runs through the HTTP Connector rather than a dedicated connector. If your team wants one, the Tray.ai connector SDK can build a dedicated KnowledgeOwl connector from the KnowledgeOwl API.

## Learn more

- Intelligent Integration: https://tray.ai/platform/intelligent-ipaas/
- Merlin Agent Builder: https://tray.ai/platform/merlin-agent-builder/
- Agent Gateway for MCP: https://tray.ai/platform/agent-gateway/
- Book a demo: https://tray.ai/contact/