# Mews integrations: reservations and customers

> Add reservations, add a customer and add a bill in Mews, and start a workflow when Mews sends “Service order updated”.

**Canonical page:** https://tray.ai/connectors/mews-integrations/
**Categories:** Operations
**Connects through:** HTTP Connector

## Overview

Mews is a hotel property management system covering reservations, guest profiles, billing, payments, rates, and room availability for hospitality businesses. Tray.ai connects to Mews through the HTTP Connector, so your workflows can call the Mews API alongside the rest of your stack. API access comes through Mews's partner program or API plan, so you need approved credentials first.

## Use cases

### Reservations

Read, create, update, and delete reservations in Mews from any Tray.ai workflow. The Mews API covers calls such as get all reservations and add reservations.

- Get all reservations
- Add reservations
- Update reservations

### Customers

Read, create, and update customers in Mews from any Tray.ai workflow. The Mews API covers calls such as get all customers and search customers.

- Get all customers
- Search customers
- Add a customer

### Bills

Read, create, and update bills in Mews from any Tray.ai workflow. The Mews API covers calls such as get all bills and add a bill.

- Get all bills
- Add a bill
- Close a bill

### Payments

Read, create, and update payments in Mews from any Tray.ai workflow. The Mews API covers calls such as get all payments and add an external payment.

- Get all payments
- Add an external payment
- Refund a payment

### Availability

Read and update availability in Mews from any Tray.ai workflow. The Mews API covers calls such as get service availability and update service availability.

- Get service availability
- Update service availability

### Mews events

Start a Tray.ai workflow the moment something happens in Mews. Mews sends events such as service order updated and resource updated to a Tray.ai webhook trigger.

- Service order updated
- Resource updated
- Message added

## Challenges Tray.ai solves

### Keeping Mews credentials out of logs

A raw API call usually means pasting a key or token into the request, where it ends up in step inputs, logs, and screenshots.

**How Tray.ai helps:** Store Mews credentials once as a Tray.ai authentication and reference them from the HTTP Connector. Tray.ai masks authentication values in logs, so the secret never shows up in a step's input or output.

### Going from the Mews API docs to a working call

Translating an example request from API docs into a workflow step means copying the method, URL, headers, and body by hand.

**How Tray.ai helps:** Paste a cURL example from the Mews API docs into the HTTP Connector and Tray.ai fills in the method, URL, headers, and body for you.

### Handling files and non-JSON responses

Not every API answers in JSON. Some return XML, files, or binary data, or expect a multipart upload.

**How Tray.ai helps:** The HTTP Connector parses JSON and XML responses, returns files you can pass to the next step, and sends multipart form data for uploads.

## Frequently asked questions

### Does Tray.ai connect to Mews?

Yes. Tray.ai connects to Mews through the HTTP Connector, which calls the Mews API directly. Any call the Mews API documents can run as a step in a Tray.ai workflow. API access comes through Mews's partner program or API plan, so you need approved credentials first.

### How does Tray.ai authenticate with Mews?

The Mews API uses an API key in the request body. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

### Can I get a dedicated Mews connector?

Mews runs through the HTTP Connector rather than a dedicated connector. If your team wants one, the Tray.ai connector SDK can build a dedicated Mews connector from the Mews API.

## Learn more

- Intelligent Integration: https://tray.ai/platform/intelligent-ipaas/
- Merlin Agent Builder: https://tray.ai/platform/merlin-agent-builder/
- Agent Gateway for MCP: https://tray.ai/platform/agent-gateway/
- Book a demo: https://tray.ai/contact/