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Universal Connector

NICE inContact and ServiceNow integration + automation

NICE inContact and ServiceNow integrations couldn’t be easier with the Tray platform’s robust NICE inContact and ServiceNow connectors, which can connect to any service without the need for separate integration tools.

NICE inContact and ServiceNow Connector Details

NICE inContact

NICE inContact

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Connector TypeUniversal Connector

Minor Configuration Required

There is currently no pre-built and ready to use NICE inContact connector available at the moment.

To get data in and out of NICE inContact, you will need to use one of our universal connectivity options such as the HTTP Client, Webhook Trigger, and our Connector Builder.

ServiceNow logo


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UsesSales, Marketing
CategoryCustomer Relationship Management (CRM)
Connector TypeTray Connector
Raw HTTP request (advanced)Create userDelete table recordDelete userCreate incidentCreate table recordGet incidentGet instance URLGet table record by IDGet user by IDGet user by usernameList business services
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By connecting our growth stack, we personalized messaging at scale for hundreds of thousands of customers and doubled our engagement rates.

Senior Director Growth, New Relic
New Relic

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