# Olark integrations

> Start a Tray.ai workflow when Olark sends “Conversation completed”. Connect Olark to the rest of your customer service stack with Tray.ai.

**Canonical page:** https://tray.ai/connectors/olark-integrations/
**Categories:** Customer service
**Connects through:** HTTP Connector

## Overview

Olark is live chat software that lets sales and support teams talk with website visitors in real time and collect messages when no one is online. Olark sends events to a webhook URL, so a Tray.ai workflow can start the moment something happens in Olark and act on it across the rest of your stack.

## Use cases

### Olark events

Start a Tray.ai workflow the moment something happens in Olark. Olark sends events such as conversation completed and offline message received to a Tray.ai webhook trigger.

- Conversation completed
- Offline message received
- Conversation started

## Frequently asked questions

### Does Tray.ai connect to Olark?

Yes. Olark sends events to a webhook URL, and a Tray.ai webhook trigger receives them and starts a workflow. Olark does not offer an API for reading or writing data, so the connection runs one way, from Olark into Tray.ai.

## Learn more

- Intelligent Integration: https://tray.ai/platform/intelligent-ipaas/
- Merlin Agent Builder: https://tray.ai/platform/merlin-agent-builder/
- Agent Gateway for MCP: https://tray.ai/platform/agent-gateway/
- Book a demo: https://tray.ai/contact/