# Order Desk integrations: orders and order items

> Create an order, create an order item and create an inventory item in Order Desk. Connect Order Desk to the rest of your supply chain stack with Tray.ai.

**Canonical page:** https://tray.ai/connectors/order-desk-integrations/
**Categories:** Supply chain
**Connects through:** HTTP Connector

## Overview

Order Desk is an order management tool for online stores that collects orders from sales channels and routes them to fulfillment partners, with inventory and shipment tracking. Tray.ai connects to Order Desk through the HTTP Connector, so your workflows can call the Order Desk API alongside the rest of your stack.

## Use cases

### Orders

Read, create, update, and delete orders in Order Desk from any Tray.ai workflow. The Order Desk API covers calls such as list orders and get an order.

- List orders
- Get an order
- Create an order

### Order items

Read, create, update, and delete order items in Order Desk from any Tray.ai workflow. The Order Desk API covers calls such as list order items and create an order item.

- List order items
- Create an order item
- Update an order item

### Inventory items

Read, create, update, and delete inventory items in Order Desk from any Tray.ai workflow. The Order Desk API covers calls such as list inventory items and create an inventory item.

- List inventory items
- Create an inventory item
- Update an inventory item

### Shipments

Read, create, update, and delete shipments in Order Desk from any Tray.ai workflow. The Order Desk API covers calls such as list order shipments and create a shipment.

- List order shipments
- Create a shipment
- Update a shipment

## Challenges Tray.ai solves

### Keeping Order Desk credentials out of logs

A raw API call usually means pasting a key or token into the request, where it ends up in step inputs, logs, and screenshots.

**How Tray.ai helps:** Store Order Desk credentials once as a Tray.ai authentication and reference them from the HTTP Connector. Tray.ai masks authentication values in logs, so the secret never shows up in a step's input or output.

### Going from the Order Desk API docs to a working call

Translating an example request from API docs into a workflow step means copying the method, URL, headers, and body by hand.

**How Tray.ai helps:** Paste a cURL example from the Order Desk API docs into the HTTP Connector and Tray.ai fills in the method, URL, headers, and body for you.

### Handling files and non-JSON responses

Not every API answers in JSON. Some return XML, files, or binary data, or expect a multipart upload.

**How Tray.ai helps:** The HTTP Connector parses JSON and XML responses, returns files you can pass to the next step, and sends multipart form data for uploads.

## Frequently asked questions

### Does Tray.ai connect to Order Desk?

Yes. Tray.ai connects to Order Desk through the HTTP Connector, which calls the Order Desk API directly. Any call the Order Desk API documents can run as a step in a Tray.ai workflow.

### How does Tray.ai authenticate with Order Desk?

The Order Desk API uses an API key in a request header. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

### Can I get a dedicated Order Desk connector?

Order Desk runs through the HTTP Connector rather than a dedicated connector. If your team wants one, the Tray.ai connector SDK can build a dedicated Order Desk connector from the Order Desk API.

## Learn more

- Intelligent Integration: https://tray.ai/platform/intelligent-ipaas/
- Merlin Agent Builder: https://tray.ai/platform/merlin-agent-builder/
- Agent Gateway for MCP: https://tray.ai/platform/agent-gateway/
- Book a demo: https://tray.ai/contact/