# RepairShopr integrations: tickets and customers

> Create a ticket, create a customer and create an invoice in RepairShopr. Connect RepairShopr to the rest of your IT stack with Tray.ai.

**Canonical page:** https://tray.ai/connectors/repairshopr-integrations/
**Categories:** IT
**Connects through:** HTTP Connector

## Overview

RepairShopr is software for repair shops and IT service providers, handling tickets, customers, estimates, invoicing, inventory, and remote device monitoring. Tray.ai connects to RepairShopr through the HTTP Connector, so your workflows can call the RepairShopr API alongside the rest of your stack.

## Use cases

### Tickets

Read, create, update, and delete tickets in RepairShopr from any Tray.ai workflow. The RepairShopr API covers calls such as list tickets and create a ticket.

- List tickets
- Create a ticket
- Update a ticket

### Customers

Read, create, update, and delete customers in RepairShopr from any Tray.ai workflow. The RepairShopr API covers calls such as list customers and create a customer.

- List customers
- Create a customer
- Update a customer

### Invoices

Read, create, update, and manage invoices in RepairShopr from any Tray.ai workflow. The RepairShopr API covers calls such as list invoices and create an invoice.

- List invoices
- Create an invoice
- Update an invoice

### Estimates

Read, create, and manage estimates in RepairShopr from any Tray.ai workflow. The RepairShopr API covers calls such as list estimates and create an estimate.

- List estimates
- Create an estimate
- Email an estimate

### Appointments

Read, create, update, and delete appointments in RepairShopr from any Tray.ai workflow. The RepairShopr API covers calls such as list appointments and create an appointment.

- List appointments
- Create an appointment
- Update an appointment

### Products

Read, create, and update products in RepairShopr from any Tray.ai workflow. The RepairShopr API covers calls such as list products and create a product.

- List products
- Create a product
- Update a product

## Challenges Tray.ai solves

### Keeping RepairShopr credentials out of logs

A raw API call usually means pasting a key or token into the request, where it ends up in step inputs, logs, and screenshots.

**How Tray.ai helps:** Store RepairShopr credentials once as a Tray.ai authentication and reference them from the HTTP Connector. Tray.ai masks authentication values in logs, so the secret never shows up in a step's input or output.

### Going from the RepairShopr API docs to a working call

Translating an example request from API docs into a workflow step means copying the method, URL, headers, and body by hand.

**How Tray.ai helps:** Paste a cURL example from the RepairShopr API docs into the HTTP Connector and Tray.ai fills in the method, URL, headers, and body for you.

### Handling files and non-JSON responses

Not every API answers in JSON. Some return XML, files, or binary data, or expect a multipart upload.

**How Tray.ai helps:** The HTTP Connector parses JSON and XML responses, returns files you can pass to the next step, and sends multipart form data for uploads.

## Frequently asked questions

### Does Tray.ai connect to RepairShopr?

Yes. Tray.ai connects to RepairShopr through the HTTP Connector, which calls the RepairShopr API directly. Any call the RepairShopr API documents can run as a step in a Tray.ai workflow.

### How does Tray.ai authenticate with RepairShopr?

The RepairShopr API uses an API key in the query string and a bearer token. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

### Can I get a dedicated RepairShopr connector?

RepairShopr runs through the HTTP Connector rather than a dedicated connector. If your team wants one, the Tray.ai connector SDK can build a dedicated RepairShopr connector from the RepairShopr API.

## Learn more

- Intelligent Integration: https://tray.ai/platform/intelligent-ipaas/
- Merlin Agent Builder: https://tray.ai/platform/merlin-agent-builder/
- Agent Gateway for MCP: https://tray.ai/platform/agent-gateway/
- Book a demo: https://tray.ai/contact/