# ShipHero integrations: orders and products

> Create an order, create a product and generate an inventory snapshot in ShipHero, and start a workflow when ShipHero sends “Inventory updated”.

**Canonical page:** https://tray.ai/connectors/shiphero-integrations/
**Categories:** Supply chain
**Connects through:** HTTP Connector

## Overview

ShipHero is a warehouse management system for ecommerce brands and 3PLs that handles inventory, order picking and packing, purchase orders, returns and shipping. Tray.ai connects to ShipHero through the HTTP Connector, so your workflows can call the ShipHero API alongside the rest of your stack.

## Use cases

### Orders

Read, create, and update orders in ShipHero from any Tray.ai workflow. The ShipHero API covers calls such as get orders and create an order.

- Get orders
- Create an order
- Update an order

### Products

Read, create, and update products in ShipHero from any Tray.ai workflow. The ShipHero API covers calls such as get products and create a product.

- Get products
- Create a product
- Update a product

### Inventory

Create and delete inventory in ShipHero from any Tray.ai workflow. The ShipHero API covers calls such as add inventory and remove inventory.

- Add inventory
- Remove inventory
- Replace inventory

### Purchase orders

Create and update purchase orders in ShipHero from any Tray.ai workflow. The ShipHero API covers calls such as create a purchase order and update a purchase order.

- Create a purchase order
- Update a purchase order
- Close a purchase order

### Returns

Create and update returns in ShipHero from any Tray.ai workflow. The ShipHero API covers calls such as create a return and update a return status.

- Create a return
- Update a return status
- Receive a return line item

### Locations

Create, update, and delete locations in ShipHero from any Tray.ai workflow. The ShipHero API covers calls such as create a location and update a location.

- Create a location
- Update a location
- Delete a location

## Challenges Tray.ai solves

### Keeping ShipHero credentials out of logs

A raw API call usually means pasting a key or token into the request, where it ends up in step inputs, logs, and screenshots.

**How Tray.ai helps:** Store ShipHero credentials once as a Tray.ai authentication and reference them from the HTTP Connector. Tray.ai masks authentication values in logs, so the secret never shows up in a step's input or output.

### Going from the ShipHero API docs to a working call

Translating an example request from API docs into a workflow step means copying the method, URL, headers, and body by hand.

**How Tray.ai helps:** Paste a cURL example from the ShipHero API docs into the HTTP Connector and Tray.ai fills in the method, URL, headers, and body for you.

### Handling files and non-JSON responses

Not every API answers in JSON. Some return XML, files, or binary data, or expect a multipart upload.

**How Tray.ai helps:** The HTTP Connector parses JSON and XML responses, returns files you can pass to the next step, and sends multipart form data for uploads.

## Frequently asked questions

### Does Tray.ai connect to ShipHero?

Yes. Tray.ai connects to ShipHero through the HTTP Connector, which calls the ShipHero API directly. Any call the ShipHero API documents can run as a step in a Tray.ai workflow.

### How does Tray.ai authenticate with ShipHero?

The ShipHero API uses a bearer token. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

### Can I get a dedicated ShipHero connector?

ShipHero runs through the HTTP Connector rather than a dedicated connector. If your team wants one, the Tray.ai connector SDK can build a dedicated ShipHero connector from the ShipHero API.

## Learn more

- Intelligent Integration: https://tray.ai/platform/intelligent-ipaas/
- Merlin Agent Builder: https://tray.ai/platform/merlin-agent-builder/
- Agent Gateway for MCP: https://tray.ai/platform/agent-gateway/
- Book a demo: https://tray.ai/contact/