# Trustpilot integrations: invitations

> Create email invitations, add tags to a review and create a review conversation in Trustpilot.

**Canonical page:** https://tray.ai/connectors/trustpilot-integrations/
**Categories:** Marketing
**Connects through:** HTTP Connector

## Overview

Trustpilot is a customer review platform where businesses invite buyers to leave service and product reviews, reply to feedback and show ratings. Tray.ai connects to Trustpilot through the HTTP Connector, so your workflows can call the Trustpilot API alongside the rest of your stack. API access comes through Trustpilot's partner program or API plan, so you need approved credentials first.

## Use cases

### Invitations

Read and create invitations in Trustpilot from any Tray.ai workflow. The Trustpilot API covers calls such as create email invitations and generate an invitation link.

- Create email invitations
- Generate an invitation link
- List invitation templates

### Service reviews

Read and create service reviews in Trustpilot from any Tray.ai workflow. The Trustpilot API covers calls such as get a review and get latest reviews.

- Get a review
- Get latest reviews
- Reply to a review

### Product reviews

Read and create product reviews in Trustpilot from any Tray.ai workflow. The Trustpilot API covers calls such as get product reviews and get a product review summary.

- Get product reviews
- Get a product review summary
- Create a review conversation

## Challenges Tray.ai solves

### Keeping Trustpilot credentials out of logs

A raw API call usually means pasting a key or token into the request, where it ends up in step inputs, logs, and screenshots.

**How Tray.ai helps:** Store Trustpilot credentials once as a Tray.ai authentication and reference them from the HTTP Connector. Tray.ai masks authentication values in logs, so the secret never shows up in a step's input or output.

### Going from the Trustpilot API docs to a working call

Translating an example request from API docs into a workflow step means copying the method, URL, headers, and body by hand.

**How Tray.ai helps:** Paste a cURL example from the Trustpilot API docs into the HTTP Connector and Tray.ai fills in the method, URL, headers, and body for you.

### Handling files and non-JSON responses

Not every API answers in JSON. Some return XML, files, or binary data, or expect a multipart upload.

**How Tray.ai helps:** The HTTP Connector parses JSON and XML responses, returns files you can pass to the next step, and sends multipart form data for uploads.

## Frequently asked questions

### Does Tray.ai connect to Trustpilot?

Yes. Tray.ai connects to Trustpilot through the HTTP Connector, which calls the Trustpilot API directly. Any call the Trustpilot API documents can run as a step in a Tray.ai workflow. API access comes through Trustpilot's partner program or API plan, so you need approved credentials first.

### How does Tray.ai authenticate with Trustpilot?

The Trustpilot API uses OAuth 2.0. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

### Can I get a dedicated Trustpilot connector?

Trustpilot runs through the HTTP Connector rather than a dedicated connector. If your team wants one, the Tray.ai connector SDK can build a dedicated Trustpilot connector from the Trustpilot API.

## Learn more

- Intelligent Integration: https://tray.ai/platform/intelligent-ipaas/
- Merlin Agent Builder: https://tray.ai/platform/merlin-agent-builder/
- Agent Gateway for MCP: https://tray.ai/platform/agent-gateway/
- Book a demo: https://tray.ai/contact/