# Twist integrations: threads, comments and channels

> Create a thread, add a comment and create a channel in Twist, and start a workflow when Twist sends “Workspace user added”.

**Canonical page:** https://tray.ai/connectors/twist-integrations/
**Categories:** Communication
**Connects through:** HTTP Connector

## Overview

Twist is a team messaging app from Doist that organises conversations into channel threads instead of a live chat stream, alongside direct messages. Tray.ai connects to Twist through the HTTP Connector, so your workflows can call the Twist API alongside the rest of your stack.

## Use cases

### Threads

Read, create, update, and delete threads in Twist from any Tray.ai workflow. The Twist API covers calls such as list threads and create a thread.

- List threads
- Create a thread
- Update a thread

### Comments

Read, create, update, and delete comments in Twist from any Tray.ai workflow. The Twist API covers calls such as list comments and add a comment.

- List comments
- Add a comment
- Update a comment

### Channels

Read, create, update, and delete channels in Twist from any Tray.ai workflow. The Twist API covers calls such as list channels and create a channel.

- List channels
- Create a channel
- Update a channel

### Conversations

Read, create, update, and delete conversations in Twist from any Tray.ai workflow. The Twist API covers calls such as get or create a conversation and add a message.

- Get or create a conversation
- Add a message
- Update a message

### Workspaces

Read, create, and update workspaces in Twist from any Tray.ai workflow. The Twist API covers calls such as get a workspace and add a workspace.

- Get a workspace
- Add a workspace
- Update a workspace

### Groups

Create, update, and delete groups in Twist from any Tray.ai workflow. The Twist API covers calls such as create a group and update a group.

- Create a group
- Update a group
- Add a user to a group

## Challenges Tray.ai solves

### Keeping Twist credentials out of logs

A raw API call usually means pasting a key or token into the request, where it ends up in step inputs, logs, and screenshots.

**How Tray.ai helps:** Store Twist credentials once as a Tray.ai authentication and reference them from the HTTP Connector. Tray.ai masks authentication values in logs, so the secret never shows up in a step's input or output.

### Going from the Twist API docs to a working call

Translating an example request from API docs into a workflow step means copying the method, URL, headers, and body by hand.

**How Tray.ai helps:** Paste a cURL example from the Twist API docs into the HTTP Connector and Tray.ai fills in the method, URL, headers, and body for you.

### Handling files and non-JSON responses

Not every API answers in JSON. Some return XML, files, or binary data, or expect a multipart upload.

**How Tray.ai helps:** The HTTP Connector parses JSON and XML responses, returns files you can pass to the next step, and sends multipart form data for uploads.

## Frequently asked questions

### Does Tray.ai connect to Twist?

Yes. Tray.ai connects to Twist through the HTTP Connector, which calls the Twist API directly. Any call the Twist API documents can run as a step in a Tray.ai workflow.

### How does Tray.ai authenticate with Twist?

The Twist API uses OAuth 2.0 and a bearer token. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

### Can I get a dedicated Twist connector?

Twist runs through the HTTP Connector rather than a dedicated connector. If your team wants one, the Tray.ai connector SDK can build a dedicated Twist connector from the Twist API.

## Learn more

- Intelligent Integration: https://tray.ai/platform/intelligent-ipaas/
- Merlin Agent Builder: https://tray.ai/platform/merlin-agent-builder/
- Agent Gateway for MCP: https://tray.ai/platform/agent-gateway/
- Book a demo: https://tray.ai/contact/