# Zoho Cliq integrations: messages and channels

> Add a reaction and create a channel in Zoho Cliq. Connect Zoho Cliq to the rest of your communication stack with Tray.ai.

**Canonical page:** https://tray.ai/connectors/zoho-cliq-integrations/
**Categories:** Communication
**Connects through:** HTTP Connector

## Overview

Zoho Cliq is a team chat app from Zoho with channels, direct chats, bots, and calls for internal communication. Tray.ai connects to Zoho Cliq through the HTTP Connector, so your workflows can call the Zoho Cliq API alongside the rest of your stack.

## Use cases

### Messages

Read, create, update, and delete messages in Zoho Cliq from any Tray.ai workflow. The Zoho Cliq API covers calls such as post a channel message and get messages.

- Post a channel message
- Get messages
- Edit a message

### Channels

Read, create, update, and delete channels in Zoho Cliq from any Tray.ai workflow. The Zoho Cliq API covers calls such as create a channel and list channels.

- Create a channel
- List channels
- Update a channel

### Chats

Read chats in Zoho Cliq from any Tray.ai workflow. The Zoho Cliq API covers calls such as retrieve chats and list chat members.

- Retrieve chats
- List chat members
- Pin a message

### Users

Read, create, and update users in Zoho Cliq from any Tray.ai workflow. The Zoho Cliq API covers calls such as add a user and list users.

- Add a user
- List users
- Update a user

### Bots

Read and create bots in Zoho Cliq from any Tray.ai workflow. The Zoho Cliq API covers calls such as post a message to a bot and list bot subscribers.

- Post a message to a bot
- List bot subscribers

## Challenges Tray.ai solves

### Keeping Zoho Cliq credentials out of logs

A raw API call usually means pasting a key or token into the request, where it ends up in step inputs, logs, and screenshots.

**How Tray.ai helps:** Store Zoho Cliq credentials once as a Tray.ai authentication and reference them from the HTTP Connector. Tray.ai masks authentication values in logs, so the secret never shows up in a step's input or output.

### Going from the Zoho Cliq API docs to a working call

Translating an example request from API docs into a workflow step means copying the method, URL, headers, and body by hand.

**How Tray.ai helps:** Paste a cURL example from the Zoho Cliq API docs into the HTTP Connector and Tray.ai fills in the method, URL, headers, and body for you.

### Handling files and non-JSON responses

Not every API answers in JSON. Some return XML, files, or binary data, or expect a multipart upload.

**How Tray.ai helps:** The HTTP Connector parses JSON and XML responses, returns files you can pass to the next step, and sends multipart form data for uploads.

## Frequently asked questions

### Does Tray.ai connect to Zoho Cliq?

Yes. Tray.ai connects to Zoho Cliq through the HTTP Connector, which calls the Zoho Cliq API directly. Any call the Zoho Cliq API documents can run as a step in a Tray.ai workflow.

### How does Tray.ai authenticate with Zoho Cliq?

The Zoho Cliq API uses OAuth 2.0. You save it once as a Tray.ai authentication, and the HTTP Connector adds it to every request.

### Can I get a dedicated Zoho Cliq connector?

Zoho Cliq runs through the HTTP Connector rather than a dedicated connector. If your team wants one, the Tray.ai connector SDK can build a dedicated Zoho Cliq connector from the Zoho Cliq API.

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