# Vtiger

## Overview

Vtiger is an online Customer Relationship Management tool that collates all your Sales, Marketing and Help Desk information into one unified view.

## \*\*API Information \*\*

The Base URL used for the Vtiger connector is  \*\*<https://bigid1.od2.vtiger.com/restapi/v1/vtiger/default/>. \*\*More information can be found on their main [site](https://help.vtiger.com/article/147111249-Rest-API-Manual).

## Authentication

Within the builder, click on the Vtiger connector to display the connector properties panel. Select the 'Auth' tab and click on the 'New authentication' button.
![vtiger\_auth\_screenshot\_1](https://tray.ai/documentation/images/connectors/service/vtiger/4EdovD7qGO78vfwaPpzSkS_Screenshot_2022-07-15_at_13.45.41.png)
In the Tray.io authentication pop-up modal, name the authentication in a way that will quickly identify it within a potentially large list. For example, whether it is a Sandbox or Production auth, etc.
Consider who/ how many people will need access to this authentication when choosing where to create this authentication ('Personal' or 'Organisational').
The second page asks you for your 'username' and 'accesskey' credentials.
![vtiger\_auth\_screenshot](https://tray.ai/documentation/images/connectors/service/vtiger/7DZo0p2Dtq8ICnF4CMuBjI_Screenshot%202022-07-14%20at%2015.24.29.png)
To get these fields, head to the Vtiger dashboard and click on the profile image to reveal a drop down menu. Select 'My Preferences' on the drop down menu.
![vtiger\_auth\_screenshot\_3](https://tray.ai/documentation/images/connectors/service/vtiger/7huyPkNGKXY4tJBHftpqdc_Screenshot_2022-07-14_at_15.50.20.png)
Your Username and Access key will be listed under the first section.
![vtiger\_auth\_screenshot\_2](https://tray.ai/documentation/images/connectors/service/vtiger/5KrpYKq7014M5HwEFnQM5L_Screenshot_2022-07-14_at_15.55.42.png)
Once you have added these fields to your Tray.io authentication pop-up window, click the 'Create authentication' button. 
Your connector authentication setup should now be complete.
