# Testing Your Agent

 

> **Info:** If you're interested in using this feature, please reach out to your Customer Success Manager or Account Executive.

The built-in test environment lets you interact with your agent safely before deployment.

#### **Using the test chat**

1. Click the **"Testing"** tab
2. Type messages as if you were a real user
3. Watch how your agent responds
4. Check if tools are being used correctly

#### Example test scenarios

* **Basic conversation** - e.g. "Hello, what can you help with?"
* **Knowledge questions** - ask about content from your data sources
* **Tool activation** - request actions your tools can perform
* **Edge cases** - unclear requests, requests outside scope
* **Error handling** - what happens when tools fail?
  Test agent responses show:
* The actual reply your users will see
* Whether knowledge base was searched
* Which tools were considered or used
* Processing time and token usage
  Use logs to get additional insights into agent responses.

#### **Test limitations**

* No persistent history, each test session is independent
* Test conversations aren't saved