salesforce
netsuite

Sync Closed Won Salesforce Opportunities to NetSuite as Sales Orders

finance-opsIntermediate

This template is created by our partner Concurrent Services as part of our Order-to-Cash (O2C) bundle.

Overview

This workflow creates a sales order in NetSuite each time an Opportunity is marked as "Closed Won".

Prerequisites

This workflow assumes the following:

  • You have API Access to Salesforce and NetSuite.
  • You already created a custom field in Salesforce to link accounts to their corresponding customers in NetSuite

Getting Live

  1. Verify/Update the Boolean step called "***Account Synced..."
  2. You must have a custom field on the Account object in Salesforce that is for the NetSuite entity ID
  3. In the template, the API name of the custom field mapped is called "NetSuite_ID__c" - this might be different in your implementation
  4. Verify/Update the configuration data for your Closed Won stage name
  5. If you changed the spelling of the API name of your Closed Won stage in Salesforce you need to update this in the configuration data for this workflow
  6. In the template, the API name of the Closed Won stage is "Closed Won"