Tray.ai

Tray.ai acquires Vanti to advance AI agent knowledge modeling

The AI-ready iPaaS

The fastest way to turn AI into business performance

Merlin Agent Builder

Deliver high-value AI agents without constraints

Deploy AI that fits your business without the traps of single purpose SaaS app agents. With Merlin Agent Builder, configure, deploy and manage AI agents in one place β€” without coding or complexity. Start with pre-built accelerators, connect your data, set governance controls and go live in minutes.

πŸš€ Agent Accelerators
The fast, flexible, safe way to deploy AI agents across the enterprise. Pre-built templates and tools β€” ready to use.
ITSM agent
Reduce IT workload and speed ticket resolution
Knowledge agent
Turn internal docs into AI-powered insights
Support agent
Improve customer support with AI-driven workflows
new!

The ITSM AI Agent β€” Ready to deploy

AI agents aren't just the future β€” they're at work today.

The ITSM Agent is the first fully packaged AI agent, ready to deploy. Automate ticket resolution, reduce manual workloads, and integrate with existing systems. Get hands-on in our new interactive workshop and see how fast you can put AI to work in IT.

Merlin Agent Builder

The key to AI success: The right foundation

Scaling AI agents starts with the right foundation. In this short clip, Tray Co-founder & CEO Rich Waldron explains why an AI-ready iPaaS is the key for deploying AI agents that actually work.

Megacast on demand

AI agents that deliver β€” watch now

Tray Co-founders Rich Waldron and CTO Alistair Russell break down the real-world playbook for putting AI agents into production today. Plus, Zuora CIO Karthik Chakkarapani shares what IT leaders need to know to scale AI safely. Catch the full session on demand.

The AI-ready iPaaS

A composable AI integration platform

Thrive in a dynamic environment with constantly evolving AI technologies. Drive all AI, integration, and automation initiatives from a single, composable platform. Build intelligent agents and deliver microservices. Scalability and governance guaranteed.

AI Ready

Fast

10x faster results

Accelerate integration and automation delivery with a powerful low-code, AI-augmented builder for business technologists and development teams.

Fast

Flexible

Infuse AI into business processes

Legacy iPaaS measures dev time in months. Now, quickly prototype apps and adapt to new AI capabilities in minutes with our AI Palette.

Infuse

Safe

Trusted AI data integration

Safely leverage data across your stack. Our Enterprise Core provides governance and scale for anything you build. Merlin Guardian protects sensitive data in AI processes.

Safe

Endless possibilities

What will you build?

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What's new

Essential resources for your AI journey

Workshop

Build & deploy AI agents: Hands-on workshops

Learn how to build AI agents that take action in our expert-led workshops. Choose your session:

  • April 17, May 14: ITSM agent workshop to automate IT service management

  • May 7, May 15: AI agent workshop to build and deploy across use cases

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Report

The state of enterprise AI agents

Learn how 1,000+ IT leaders are scaling AI agents, where they're investing, and what's blocking progress in this survey report.

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Gartner Report

AI is moving fast

33% of enterprise software will include agentic AI by 2028. Get Gartner's report to prepare your organization today.

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Industry Event

AWS Summit London, April 30

Join us in booth B19 to see agents that reason, act, and adaptβ€”on one platform.

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Stay Ahead

Business value that wins

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ROI achieved

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reduction in support tickets

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boost in data delivery and reporting

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integrations across 60+ apps

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