The AI-ready iPaaS

The fastest way to turn AI and agents into business performance

Merlin Agent Builder

Build agents people actually use

Tray Merlin Agent Builder makes it easy to go from idea to a live agent your teams put to work. No complexity. No custom workarounds. Agents stay grounded in your data, keep context across every interaction, and can be deployed to Slack, web apps, or APIs. All from one place.

Bridge the adoption gap

new!

Our biggest release yet makes Merlin Agent Builder even better at delivering agents that get used. Agents built with Tray take action with the right data, use the best LLM for the task, keep memory of past interactions, and meet users where they work. No starting over. No switching tools. No unfinished actions.

It's how agents go from built to used.

What makes Tray different

In this short video, our CEO and CTO share why Merlin Agent Builder isn't just another way to build agents. It's built on an AI-ready iPaaS. That means agents can take action across your stack, follow your governance, and stay maintainable as they scale.

🚀 Agent Accelerators

Launch AI agents where they'll have immediate impact. Our pre-built accelerators are designed for real use cases, with the tools and templates teams need to move fast. Many enterprise IT teams start with the ITSM Agent and then expand into knowledge and support.

ITSM agent

Take action, not just tickets. Automate resolution by connecting directly to the apps and systems your team already uses.

Knowledge agent

Move knowledge, not just surface it. Route answers from internal docs into agents, workflows, and tools your team already uses.

Support agent

Resolve common customer issues automatically. Triage, respond, and escalate with built-in integrations to your support systems.

The AI-ready iPaaS

A composable AI integration platform

Thrive in a dynamic environment with constantly evolving AI technologies. Drive all AI, integration, and automation initiatives from a single, composable platform. Build intelligent agents and deliver microservices. Scalability and governance guaranteed.

Fast

10x faster results

Accelerate integration and automation delivery with a powerful low-code, AI-augmented builder for business technologists and development teams.

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Flexible

Infuse AI into business processes

Legacy iPaaS measures dev time in months. Now, quickly prototype apps and adapt to new AI capabilities in minutes with our AI Palette.

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Safe

Trusted AI data integration

Safely leverage data across your stack. Our Enterprise Core provides governance and scale for anything you build. Merlin Guardian protects sensitive data in AI processes.

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