Customer story
How Headway scaled IT onboarding with automation
Overview
Headway, a mental healthcare provider, grew its workforce by 43% in just a few months—putting pressure on IT to manage onboarding and offboarding efficiently while maintaining HIPAA compliance. Hear how they cut manual tasks by more than half, improved turnaround times, and built a foundation for future automation with Tray.
What you’ll learn
- How Headway automated IT onboarding to keep pace with workforce growth
- Key workflows automated to cut manual tasks by more than half
- Lessons on collaboration between IT and HR during onboarding and offboarding
- How Tray’s platform supports secure, HIPAA-compliant offboarding
Session chapters
- Agenda and session overview
- IT onboarding and offboarding challenges
- Moving from manual workflows to automation
- Key improvements in onboarding and offboarding
- Future plans for IT automation
- Q&A
Featuring
speaker
Michael DouglasSr. Product Marketing Manager
speaker
Alexis LucidoIT EngineerMore like this
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