Customer story
Webinar

How J.W. Pepper centralizes and secures their MCP servers and tools early

In this customer case study, J.W. Pepper shares how its IT team put guardrails around MCP servers and tools as adoption grew across the business.

At J.W. Pepper, MCP demand grew faster than IT could keep up. MCP servers and tools started spreading across the business, creating leadership-level issues like unclear ownership, uneven access controls, and no single way to manage what was live.

In this session, Marcus Dubreuil, Director of Systems Architecture at J.W. Pepper, walks through how his team responded early by centralizing MCP servers and tools in one managed environment using Tray Agent Gateway.

What you’ll learn

  • What MCP sprawl looks like early. The signs J.W. Pepper saw as adoption accelerated
  • How they established clear ownership across MCP servers, tools, and approvals
  • The access controls and change management guardrails they’re putting in place now

Session chapters

  1. The AI wild west and the governance gap
  2. When MCP demand outpaces IT
  3. Why deterministic workflows matter for MCP
  4. Centralizing MCP with Agent Gateway
  5. Q&A

Featuring

Marcus Dubreuil
speaker
Marcus DubreuilDirector of Systems ArchitectureJ.W. Pepper & Son, Inc.
Tom Walne
speaker
Tom WalneDirector, ProductTray.ai
Niels Fogt
speaker
Niels FogtSr. Director, Automation SolutionsTray.ai

Let's explore what's possible, together.