Amazon Bedrock and Tray

Amazon Bedrock gives enterprises access to foundation models from Anthropic, Cohere, and others through a single AWS API, providing secure and flexible model access. Tray extends that capability with a native Bedrock connector that calls supported models, passes prompts securely, and routes responses through governed workflows without code.

Tray orchestrates Bedrock alongside other large language models, giving teams the flexibility to use multiple providers across clouds while managing access, governance, and security in one platform.

With Tray, you build
Agents
Integrations
 and
Automations
 that connect Bedrock to your systems, data, and teams.

Agents

Build agents with Amazon Bedrock and Tray

Tray and Amazon Bedrock work together to make AI operational. Bedrock provides secure access to foundation models. Tray connects those models to your systems and data so agents reason with context, follow governance policies, and act inside your workflows.

Give agents the trusted context they need to reason accurately

  • Connect systems: Link Bedrock to Snowflake, ServiceNow, or Salesforce data
  • Use verified context: Supply structured data without exposing source systems
  • Control access: Define which tables, fields, or records each agent referencesStay current: Refresh data on schedule or use live context during inference

Integrations

Integrations with Amazon Bedrock and Tray

Tray connects Bedrock with core business systems and data sources so model outputs stay accurate and governed. Combine Bedrock with Salesforce, ServiceNow, or Snowflake to add company context and route results into existing workflows.

Integration capabilities

Integrate Amazon Bedrock with 700+ applications using Tray’s visual builder or any API through the HTTP connector.

Design prompts and route model responses automatically

  • Create and update: Set fields, labels, components, assignees, due dates
  • Fields: Manage custom fields with valid values and schemas
  • Links and relations: Link issues, epics, and parent-child relations
  • Bulk jobs: Bulk operations and pagination for high-volume jobs

Automation

Automations with Amazon Bedrock and Tray

Tray turns model output into governed workflows. When Bedrock produces a response, Tray validates it, applies rules, and triggers next steps in connected systems. Each automation runs under IT control with full visibility and audit logging.

Automation examples

  • Review responses: Send Bedrock outputs for approval before execution
  • Trigger updates: Post verified insights to CRM or ticketing tools
  • Route actions: Direct outputs to the right systems for follow-up
  • Handle fallbacks: Switch models or re-run logic when confidence scores drop

FAQs

Yes. Use different foundation models within the same workflow or apply fallback logic through Tray automation.

What comes standard with Tray

Whether your systems, data, or models run in the cloud or on-premises, Tray connects them in one secure platform. Every connection, workflow, and agent operates under IT governance with encryption, audit logging, and access controls built in. Security teams can trust that all integrations comply with enterprise network and authentication policies.

Universal connectivity

  • Prebuilt connectors: 700+ connectors plus a universal HTTP connector for any REST API
  • Custom connectors: Build custom connectors that behave like native ones
  • Connect anywhere: Cloud or on-prem systems supported

Learn more about universal connectivity

On-premises connectivity

  • Connect securely: Access on-premises systems, whether first-party or third-party
  • Meet network requirements: Connect through approved configurations that align with enterprise security policies
  • Enterprise protocols: Support multiple on-premises security standards for safe integration

Learn more about on-premises connectivity

Authentication management

  • Secure credentials: Collect and store authentications with full encryption
  • Encrypted data: Protect all data at rest and in transit
  • Role-based control: Partition credentials by workspace and access level

Learn more about authentication management

Security and governance

  • Certified compliance: SOC 2 Type II, GDPR, CCPA, HIPAA
  • End-to-end protection: Encryption, detailed audit logs, scoped connections, and OAuth scopes

Learn more about security and governance