OpenAI and Tray

OpenAI provides access to GPT models for language and reasoning. Tray brings those models into your enterprise so every response uses company data, follows governed workflows, and is tracked from prompt to result.

The Tray OpenAI connector sends prompts, manages responses, and orchestrates model output without code. IT teams manage usage, access, and governance for OpenAI and other large language models in one secure platform, making adoption simple and controlled.

With Tray, you build
Agents
Integrations
 and
Automations
 that connect OpenAI to your systems, data, and teams.

Agents

Build agents with OpenAI and Tray

Tray and OpenAI work together to make AI operational. OpenAI provides advanced reasoning through GPT models, while Tray orchestrates connections, context, and governance so agents act safely across systems.

Give agents the trusted context they need for accurate and relevant responses

  • Connect systems: Pull context from Snowflake, Salesforce, or ServiceNow
  • Add company data: Use verified information as prompt context without retraining or moving data
  • Control access: Define which data sources each agent references
  • Stay updated: Refresh data on schedule or use live context at runtime

Integrations

Integrations with OpenAI and Tray

Tray connects OpenAI with the business systems your teams rely on. Combine GPT models with Salesforce, ServiceNow, or Snowflake to enrich data, automate updates, and generate contextually aware responses.

Integration capabilities

Integrate OpenAI with 700+ applications using Tray’s visual builder or any REST API through the HTTP connector.

Send dynamic prompts and process model responses automatically

  • Send structured prompts: Pass detailed instructions with dynamic variables
  • Process responses: Parse model outputs into structured data for automation
  • Reuse prompts: Maintain prompt templates and share them across teams

Automation

Automations with OpenAI and Tray

Tray turns model output into governed workflows. When OpenAI produces a response, Tray validates it, applies business logic, and orchestrates actions across systems to turn reasoning into real outcomes. Each automation runs under IT control with full visibility and audit logging.

Automation examples

  • Generate summaries: Create structured reports or updates from model outputs
  • Trigger responses: Post follow-ups in Slack or Teams based on model insights
  • Route approvals: Send higher-risk outputs for human review before execution
  • Combine results: Merge model outputs with CRM or IT data to complete workflows

FAQs

Yes. You can select any available GPT model within the same workflow or define fallbacks between versions.


What comes standard with Tray

Whether your systems, data, or models run in the cloud or on-premises, Tray connects them in one secure platform. Every connection, workflow, and agent operates under IT governance with encryption, audit logging, and access controls built in. Security teams can trust that all integrations comply with enterprise network and authentication policies.

Universal connectivity

  • Prebuilt connectors: 700+ connectors plus a universal HTTP connector for any REST API
  • Custom connectors: Build custom connectors that behave like native ones
  • Connect anywhere: Cloud or on-prem systems supported

Learn more about universal connectivity

On-premises connectivity

  • Connect securely: Access on-premises systems, whether first-party or third-party
  • Meet network requirements: Connect through approved configurations that align with enterprise security policies
  • Enterprise protocols: Support multiple on-premises security standards for safe integration

Learn more about on-premises connectivity

Authentication management

  • Secure credentials: Collect and store authentications with full encryption
  • Encrypted data: Protect all data at rest and in transit
  • Role-based control: Partition credentials by workspace and access level

Learn more about authentication management

Security and governance

  • Certified compliance: SOC 2 Type II, GDPR, CCPA, HIPAA
  • End-to-end protection: Encryption, detailed audit logs, scoped connections, and OAuth scopes

Learn more about security and governance