Lets IT develop approved MCP Tools on Tray with policies, permissions, versioning and compliance, then publish via MCP for secure agent use across the stack
New catalog of Smart Data Sources, AI tools, and composable Agent Accelerators makes agent building intuitive and addresses blockers to wider AI adoption; debuts new HR Agent that integrates with Workday and BambooHR
New capabilities eliminate the blockers that stall user adoption—delivering smart data sources, built-in memory, LLM flexibility and tailored user interactions to drive better agent results
Tray.ai has the highest score for the AI Implementation Support critical capability for the vendors evaluated
Recognized for delivering the composability, governance and AI-ready infrastructure enterprises need to move fast, stay in control and deploy AI agents at scale
Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise governance and control
Enhances tech-core of Tray Merlin Agent Builder; delivers AI agents that reason and act by integrating tools, structured knowledge, and guardrails
New research uncovers top challenges in enterprise AI agent adoption include integration complexity, security concerns and stakeholder misalignment