Microsoft Teams

Microsoft Sharepoint - Icon

Microsoft Sharepoint

JumpCloud - Icon

JumpCloud

BMCRemedy-icon-color

BMC Remedy

Jira

Notion - Icon

Notion

Microsoft Outlook - Icon

Microsoft Outlook

Zoom - Icon

Zoom

GoToWebinar

GoTo Webinar

Opal

Huddle-icon-color

Huddle

Jive

GoTo Meeting - Icon

GoTo Meeting

Miro - Icon

Miro

Teamwork - Icon

Teamwork

Crossbeam - Icon

Crossbeam

Cisco Webex - Icon

Cisco Webex

MaintainX - Icon

MaintainX

Google Chat - Icon

Google Chat

Front - Icon

Front

List service desks

List service desks DDL

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Create a customer request in a service desk.

Create customer request

Get customer request

Retrieve all customer requests for the user executing the query.

List customer requests

List customer requests DDL

Retrieve a list of the customers on a service desk.

List customers

List customers DDL

Retrieve a list of organizations in the Jira Service Desk instance.

List organizations

List organizations DDL

Retrieve the fields for a service desk request type.

List request type fields

List request type fields DDL

Retrieve all customer request types used in the Jira Service Desk instance.

List request types

List request types DDL

Jira Service Desk 1

Integrations

Integrate Jira Service Desk with your stack

Jira Service Desk 2

Automation

Automate any Jira Service Desk use case

Jira Service Desk 3

Use cases

Next-level Jira Service Desk integrations

Jira Service Desk 4

With CRM

Integrate and automate Jira Service Desk + CRM

Jira Service Desk 5

For projects

Jira Service Desk + project management tools

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How to integrate MongoDB

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How to integrate PostgresSQL

aws redshift

How to integrate Amazon Redshift

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Learn How to Automate Your CSV and Flat File Management

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Developers

Jira Service Desk - Icon

Jira Service Desk

IT Service Management (ITSM)

Remove yourself (the authenticated user) from a conversation.

Leave conversation

Add reminder

Archive a conversation in your Slack account.

Archive conversation

Checks to see whether a conversation exists in Slack.

Conversation exists?

Create a public or private channel-based conversation.

Create conversation

Pin a message, file, or file comment to a channel.

Create pin

Delete a pending scheduled message from the queue.

Delete scheduled message

Given a piece of text (e.g. an Account name in Salesforce), generate a Slack friendly channel name in the format "my-channel-name". You can then pass this directly to the "Create Channel" operation.

Generate channel name

Retrieve information about a conversation.

Get conversation info

Get details of a user in your Slack channel, using their unique ID.

Get user

Get user by email

Invite a user to a conversation in your Slack account. The calling user must be a member of the channel.

Invite user to conversation

List of all channel-like conversations in a workspace.

List conversations

List conversations DDL

List conversations non archived DDL

List filetypes DDL

Returns a list of pending scheduled messages.

List scheduled messages

List scheduled messages DDL

Get a list of all of the users in your Slack team.

List users

List users DDL

List users actual DDL

List users and conversations DDL

List conversations the calling user may access

List users conversations

Send a message that only a certain user can see in a public or private channel.

Send ephemeral message

Send an ephemeral response message using the response_url parameter provided by Slack slash commands and actions. This will only be visible by the user.

Send ephemeral response

Send message

Set the purpose for a conversation. The calling user must be a member of the conversation. Not all conversation types may have a purpose set.

Set conversation purpose

Set the topic for a conversation. The calling user must be a member of the conversation. Not all conversation types may have a purpose set.

Set conversation topic

Set profile

Unfurl one or more links in a Slack message, adding "attachments" that contain additional context to the message.

Unfurl message links

Update a message that's previously been sent. Useful when reacting to actions like buttons and menus.

Update message

Uploads or creates a file. Optionally share to users or channels. This operation requires a scope to be enabled in your authentication, either files:write (for new Slack apps) or files:write:user.

Upload file

Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.

When a specific event (e.g. a channel is created) occurs in your Slack account, automatically trigger the Tray workflow. NOTE: you can only tell us to listen for events that you have given Tray permission to listen for.

On Slack event

Receive notifications when your message buttons or menus are acted upon in Slack. NOTE: you'll need to point the message attachments to this workflow in the workflow where you're sending the original message.

On action (button or menu click)

Trigger a workflow from a Slash command in your Slack account. Tip: read the docs on this to learn how to set things up with Slash commands.

On slash command

Slack

Slack 1

Integration

Make Slack integrations easy

Slack 2

Unlock the power of Slack + automation

Slack 3

Get the most out of the Slack API

Slack 4

Jira + more

Advanced Slack + Jira use cases

Slack 5

SFDC + more

Robust Slack + Salesforce integrations

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Streamline strategic sales with an automated deal desk

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GDPR compliance for US companies: What you need to know

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Collaboration

"Request a trial" -> Trial LP [Primary] | MAIN SITEWIDE CTA

MAIN SITEWIDE CTA | Trial Landing Page

Experiences

Capabilities

Foundation - Merlin AI and Enterprise Core

CTA - Universal Automation Cloud LP - "Learn more" - Secondary

Universal Automation Cloud

CTA - Cvent case study - "Show me how" - Primary 

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Cvent migrates 500+ legacy integrations and achieves a 95% customer retention rate

Customer Spotlight

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UAC Solutions - By Team

UAC Solutions - By Use Case

UAC Solutions - By Application

A strategic platform with solutions for mission critical use cases

Solutions

Solutions Customer Spotlight: Beyond Finance CTA - Primary

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Beyond Finance reduces employee onboarding time from 10 days to 5 minutes

Resources - Learn & Evaluate

Resources - Success

Resources - Company

Your journey to automation excellence starts here

Resources

Udemy streamlines self-service to enterprise sales process and saves 20+ hours per month

Jira Service Desk and Slack integration + automation

Popular Jira Service Desk and Slack integrations

Jira Service Desk and Slack Connector Details

Jira Service Desk

Slack

Tray is the leading AI ready integration and automation platform

Similar connectors to Jira Service Desk and Slack