Tray AI orchestration platform pricing

One governed platform for agents, MCP, intelligent automation, and integration

Foundational integration and automation

Pro

For specific use cases

  • 3 workspaces
  • 7-day insights
  • 7-day log retention
  • 700+ connectors

Team

For multiple use cases within a department

  • 20 workspaces
  • 30-day insights
  • 7-day expandable insights
  • All add-ons available

Enterprise

For multiple departments and partner integrations

  • Unlimited workspaces
  • 180-day insights
  • Advanced on-premise
  • SSO, HIPAA, Regional hosting

MCP and no-code agent development

Tray Agent Gateway

Create governed and managed MCP services to enable agents

  • Publish composite MCP Tool
  • 700+ connectors as MCP Tools
  • Built-in governance
  • Flexible authentication
  • Observability
  • Access control

AVAILABLE AS AN ADD-ON

Merlin Agent Builder

Build AI agents that reason, act, and learn with context and control

  • Guardrails & audit logs
  • Built-in knowledge ingestion
  • Agent hub
  • Pre-built accelerators for ITSM and HR
  • Multi-channel deployment
  • Integration with Slack, Teams, and more

AVAILABLE AS AN ADD-ON

Plan comparison

Pro

Team

Enterprise

Usage

Tasks, API Calls

Tasks, API Calls

Tasks, API Calls,

Connected Users

Tray Advantage

Tray Advantage Plus

Add-on

Add-on

Add-on

Advanced On-Prem

Add-on

Auth Collector

Workspaces

3

20

Unlimited

Log streaming

Add-on

Account audit log streaming

Add-on

No log retention

Log retention

7 days

7 days

Add-on: 30 days

30 days

HIPAA

Add-on

SSO

Add-on

Regional hosting

Add-on

Insights

7 days

30 days included

Add-on: 12 months

180 days

Intelligent document processing

Priced per page

Priced per page

Priced per page

Embedded Bundle

Add-on

All packages include

Pro

Team

Enterprise

Workflows

User interfaces

600+ connectors

Connector Builder

Connector Development Kit (SDK)

Static IP for on-prem

Merlin Build

Management API

Connectivity API

Trigger API

Auth API

Role-based access control

Multi-factor authentication

Tray Advantage and Tray Advantage Plus

With us, your success isn't just expected – it's included. Tray Advantage and Tray Advantage Plus provide a success structure and the operational support to deliver the experience that our customers rave about.

Tray Advantage

Tray Advantage Plus

Support

Available Monday to Friday, 1am to 5pm PT

Enhanced SLAs available 24/7/365 with expedited response times

Tray Community

Tray Academy

Live workshops

Composable templates

Customer success resources

Dedicated Slack channel

Additional Services

In addition to the ongoing services in Tray Advantage or Tray Advantage Plus, Tray offers project-based services including:

Launch

Co-develop your first integration and automation project with our experts, establishing a solid foundation in automation fundamentals.

Accelerate

Expand the adoption and success of automation across the organization.

Hire an expert

Collaborate with Tray’s extensive network of partners who can help build your solutions with or for you.

Browse the directory

Frequently Asked Questions

Find answers to common questions about our products and services.

What is a task?

The simplest way to think of a task, is to imagine it as equivalent to a step in a workflow. When a workflow runs it executes each of its steps and each one becomes a task. A task does not necessarily correspond directly to the number of calls to a service that are made. For example, a Tray connector may make several calls to an API when it executes but this only counts as a single task. The processing that occurs within these connectors is therefore referred to as a "Task." Tasks are therefore the core metrics used when determining the local data throughput necessary in order to perform Tray's logical operations.

What if I go over my allotted task volume tier?

We will not stop your Tray account from running. The next quarterly billing cycle, you will be charged the on-demand task rate based on the task overages that you have in your account.

FAQs

We will not stop your Tray account from running. The next quarterly billing cycle, you will be charged the on-demand task rate based on the task overages that you have in your account.