Pricing
One governed platform for agents, MCP, intelligent automation, and integration.
Pro
For specific use cases
- 3 workspaces
- 7-day insights
- 7-day log retention
- 700+ connectors
Team
For multiple use cases within a department
- 20 workspaces
- 30-day insights
- 7-day expandable log retention
- Log retention management
- All add-ons available for purchase
Enterprise
For multiple departments and partner integrations
- Unlimited workspaces
- 180-day insights
- Advanced on-premise
- SSO, HIPAA, Regional hosting
- Log streaming
- Data engineering
It’s simple: Choose your plan and add-ons. Scale on-demand with Tasks that handle any usage, from integration, to automation, MCP and Agents.
Add-on
Agent Development
Everything you need to build, govern, and deploy AI agents — Agent Gateway for MCP and Merlin Agent Builder in one solution.
Agent Gateway for MCP
Create governed and managed MCP services to enable agents.
- Publish composite MCP Tool
- 700+ connectors as MCP Tools
- Built-in governance
- Flexible authentication
- Observability
- Access control
Merlin Agent Builder
Build AI agents that reason, act, and learn with context and control.
- Guardrails & audit logs
- Knowledge ingestion
- Agent hub
- ITSM & HR accelerators
- Multi-channel deployment
- Slack, Teams & more
Included in all plans
Automation & integration
- Process automation
- Data integration
- API management
Connectors & development
- 700+ connectors
- Connector development
- AI-assisted development
AI capabilities
- AI Palette
- VectorTables
- Built-in AI tools
Observability & governance
- Observability
- Audit trails
- Data Tables
Tray Build
- Low-code development
- Drag-and-drop builder
- Pre-built templates
Tray Headless
- Claude Code plugin
- Headless MCP
- Full API access
Additional add-ons
- HIPAA
- SSO
- Regional hosting
- 30-day log retention
- 180-day insights visibility
- Tray IDP
- Data engineering
- Log streaming
Support & professional services
Get the help you need to succeed
Support plans
Tray Advantage
Standard support with documentation and community access
- Business hours support
- Knowledge base access
- Community forums
- Tray Academy
- Live workshops
Tray Advantage Plus
Everything in Tray Advantage, plus enhanced support for faster resolution and dedicated resources
- 24/7/365 support
- Enhanced SLAs
- Dedicated Slack channel
Professional services
View full directoryLaunch co-development
Expert help building your first integrations
Adoption acceleration
Training and enablement for your team
Solution architecture
Design reviews and best practices guidance
Expert network
Access to certified implementation partners
Frequently asked questions
What's the difference between Pro, Team, and Enterprise? +
Pro is ideal for specific use cases with up to 3 workspaces. Team supports multiple use cases within a department with 20 workspaces and enhanced insights. Enterprise offers unlimited workspaces, and advanced features like regional hosting, log streaming, and on-premise connectivity.
How does pricing work? +
Our pricing is based on your usage and the features you need. Contact our sales team for a customized quote based on your specific requirements and expected usage.
What is Agent Builder? +
Agent Builder provides a no-code agent development solution allowing teams to create conversational or autonomous agents, backed by knowledge, tools, governance and guardrails.
What is Tray Agent Gateway for MCP? +
Tray Agent Gateway for MCP allows companies to build and deploy MCP services whether from workflows or using connectors, allowing teams to govern, control, and scale MCP.
Can I upgrade or downgrade my plan? +
Yes, you can upgrade your plan at any time. For downgrades, contact our support team to discuss your options and ensure a smooth transition.
What support is included? +
All plans include Tray Advantage with business hours support and knowledge base access. Team and Enterprise plans include Tray Advantage Plus with 24/7/365 support, enhanced SLAs, and dedicated Slack channels.
Is there a free trial? +
Yes, we offer a free trial so you can explore the platform before committing. Contact our sales team to get started with your trial.