IntegrationsMS Teams + BMC Remedy integrations
Resolve more issues, faster, with custom Microsoft Teams + BMC Remedy integrations on the low-code Tray Platform. Rapidly connect your IT service management (ITSM) platform, business communication platform, and any data source in minutes, without extensive IT support.
Anyone can use our platform to stand up dynamic integrations across any of their most essential applications. Need Microsoft Teams + BMC Remedy connectors to improve agent productivity? Using our 100% visual interface, you can deeply connect any data source, including flat files (such as CSVs), webhooks, FTPs, email, and any other cloud-based app, even using data within custom fields.
Why stop with integrations? You can also use the Tray Platform to build custom Microsoft Teams + BMC Remedy automation to take your issue resolution to the next level. You can easily drag and drop together seamless, multi-step workflows between an unlimited number of applications. Now, you can drive collaboration, improve customer satisfaction, and scale mission-critical IT processes faster.
AutomationMS Teams + BMC Remedy automation
Harness the power of low-code automation and bi-directionally sync any combination of tools at the API level. You can build custom Microsoft Teams + BMC Remedy automation between any tools in your tech stack, including your helpdesk, managed services software, CRM, business intelligence platform, video conferencing software, application performance monitoring software, intranet, and more.
Any business user in customer support, DevOps, sales, engineering, IT, and any other team across the organization can streamline issue resolution with the Tray Platform. Now, you can freely flow data for tickets, messages, issues, and chat logs between any tools. You can easily schedule customer support calls by syncing your ITSM to chat, calendar tools, and email. Or, you can sync agent notes and historical performance issues across multiple conversations to provide your support team with the full context for a specific issue.
We offer a full library of pre-built connectors, data helpers, and custom logic operators so you can design customized workflows that meet any business need. With the Tray Platform, you can streamline any process at scale with low-code automation.
Use casesDrive collaboration and resolve more issues
The Tray Platform empowers business users to build Microsoft Teams + BMC Remedy integrations with ease. Technical users use our platform to run heavy-duty data jobs that push billions of records every day. And thanks to our elastic, serverless architecture, your workflows scale with you, even if your data needs change.
Take full control of your IT and chat data with advanced Microsoft Teams + BMC Remedy automation. Need to streamline the post-sales handoff by automatically scheduling meetings between your sales and support team after closed-won deals? Need to accelerate issue resolution by automatically sending Teams notifications to your support team for critical performance issues? The Tray Platform can automate any use case since we also connect popular tools such as Zendesk, ServiceNow, Jira, SharePoint, Zoom, Salesforce, Power BI, HubSpot, and many others.
IT teams trust our platform’s enterprise-grade security, which includes SOC 2 Type 2 certification, and full compliance with data privacy regulations such as GDPR, CCPA, and HIPAA.
