Microsoft Power BI and Aircall integration + automation

Microsoft Power BI and Aircall integrations couldn’t be easier with the Tray platform’s robust Microsoft Power BI and Aircall connectors, which can connect to any service without the need for separate integration tools.

Integrations

Aircall + Power BI integrations made easy

Make your call data more actionable with custom Aircall + Power BI integrations on the low-code Tray Platform. Our platform makes it easy to deeply connect your cloud-based call center, business intelligence software, and any other data source (without relying on IT).

Anyone can use our 100% visual builder to drag and drop together seamless integrations between any of their favorite applications. Need Aircall + Power BI connectors to easily visualize your call data? You can bi-directionally sync any data source, including flat files (such as CSVs), FTPs, webhooks, email, and any other software—even using data within custom fields.

Unify your call data across multiple sources to rapidly build rich dashboards with custom Aircall + Power BI automation. We make it easy for you to deploy dynamic, multi-step workflows so you can minimize manual work and scale mission-critical call center processes. Now, you can use the Tray Platform to improve customer support, shatter data silos, and refocus on more-strategic initiatives such as delivering an exceptional customer experience.

Automation

Flexible Aircall + Power BI automation

Whether you work in customer support, sales, DevOps, analytics, IT, or any other role across the organization, you can use the Tray Platform to generate actionable insights on your call center performance. Our platform offers a full library of pre-built connectors, data helpers, and custom logic operators so you can build custom Aircall + Power BI automation to meet any business need.

Now, you can deploy API-level multi-step automation between any number of tools in your tech stack, reacting to any custom trigger. For example, you can pull data across multiple tools to create real-time dashboards that measure call performance. You can freely flow data for customer details, call logs, call notes, tags, and comments between any number of tools. Or, you can dynamically share reports with relevant stakeholders with ease.

You can bi-directionally sync Power BI, Aircall, and any other tool in your tech stack, including your marketing automation platform, CRM, internal chat tool, e-commerce software, helpdesk, chatbot, collaboration platform, managed services software, and more.

Use cases

Visualize your call center data at scale

Business users love utilizing the Tray Platform to build Aircall + Power BI integrations with ease. Technical users love utilizing our platform to run heavy-duty data jobs that process billions of records daily. And even if your data priorities evolve, our elastic, serverless architecture ensures that your workflows scale without limits.

Unsilo your call data at scale with robust Aircall + Power BI automation. Need to measure agent productivity by tracking call times, missed calls, voicemails, and waiting times? Need to resolve issues faster by using real-time dashboards to visualize performance anomalies instantly? Need to flexibly extract, transform, and load (ETL) call data into your data warehouse to streamline analysis? The Tray Platform can automate any use case since we also connect popular tools such as Microsoft Teams, Salesforce, HubSpot, Zendesk, Jira, ServiceNow, NetSuite, Shopify, Intercom, and many others.

IT experts trust the Tray Platform’s enterprise-grade security. Our platform is SOC 2 Type 2-certified and compliant with data privacy regulations such as GDPR, CCPA, and HIPAA.

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Microsoft Power BI and Aircall Connector Details

Microsoft Power BI

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UsesAll

CategoryBusiness Intelligence (BI)

Connector TypeTray Connector

Operations

List push datasetsCreate dataset in groupCreate push datasetCreate rows in groupDelete datasetDelete rows in groupList tables in groupPush rowsRaw HTTP request (advanced)Update table in group

View documentation

Aircall

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UsesCustomer Success and Support, Sales

CategoryTelephony, Customer Relationship Management (CRM)

Triggers

Delete webhookList events DDLList webhooksWebhook

Connector TypeTray Connector

Operations

Create call commentCreate contactCreate insight cardDelete call recordingDelete contactGet callGet contactGet numberList callsList contactsList numbersList tags

View documentation

By connecting our growth stack, we personalized messaging at scale for hundreds of thousands of customers and doubled our engagement rates.
Senior Director Growth, New Relic