The Tray platform has connector to integrate Ring Central with your stack

Ring Central

RingCentral

Intercom - Icon

Intercom

Groove - Icon

Groove

Aircall - Icon

Aircall

Freshdesk-icon-color

Freshdesk

Drift - Icon

Drift

OOMA

Ooma

Nexmo-icon-color

Nexmo

Help Scout

Gainsight - Icon

Gainsight

Totango-icon-color

Totango

Vonage-icon-color

Vonage

Plivo - Icon

Plivo

Twilio-icon-color

Twilio

Zoho Desk - Icon

Zoho Desk

skilljar

Mav - Icon

Retention Rocket

MessageBird-icon-color

MessageBird

UserVoice-icon-color

UserVoice

Add user to group

Retrieves data about the terminated call.

Get call

List contacts DDL

List profiles

List snoozes

List tags

Create a new user with or without commitment from their email address and phone number.

Create user

Delete user from group

Retrieves list of phone numbers for your whole team.

List numbers

List numbers DDL

Trigger a call between one of your users ('From number') and a recipient ('To number'). Your user will see the recipient's number displayed for an incoming call. Once your user picks up the phone then a call will be made to the recipient.

Callback

Create contact

Retrieve a specific IVR by its identifier.

Get IVR

Retrieves data as well as all numbers to a specific contact by their ID.

Get contact

Get group

Retrieves information about an existing phone number.

Get number

Retrieves a complete team object that contains list of numbers, users, IVRs, conferences, tags and groups.

Get team

Retrieve the presences information about all your users.

List presences

Retrieves basic data about an user and all phones numbers assigned to them.

Get user

Trigger a call in a specific IVR (Interactive Voice Response) queue.

IVR callback

Retrieve all your IVRs (Interactive Voice Responses).

List IVRs

List calls

Retrieve all the conferences you've set up.

List conferences

List contacts

List conversations

List current calls

List group users DDL

Retrieve the first 100 groups from your team.

List groups

List groups DDL

List ivrs DDL

Retrieves all the users on your team, and a list of their numbers for each.

List users

List users DDL

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Sends an SMS. Phone number must be in E.164 format.

Send SMS

Update contact

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Connector Department - All - Cards

New Relic - Full - Dark

New Relic - Anonymous

Ringover - Icon

Ringover

Telephony

Add comment to ticket

Count the number of members of an organization.

Count organization members

Create automation

Create brand

Create group

Create a group membership entry. This links an agent to a group.

Create group membership

Create one or more group membership entries. This links agents to groups. Assigns a maximum of 100 agents to given groups.

Create group memberships (bulk)

Create a link to connect between a Jira issue and a Zendesk ticket.

Create jira link

Create a macro (one or more actions that modify the values of a ticket's fields).

Create macro

Create or update organization

Create organization

Create organization field

Create schedule

Create sla policy

Create an external target to send notifications to with triggers and automations.

Create target

Create ticket

Create ticket field

Create ticket form

Create a trigger (one or more actions performed when a ticket is created or updated).

Create trigger

Create user field

Create user identity

Create view

Create a new user if the user does not already exist or update an existing user identified by e-mail address or external ID. To create a new user, please provide a name. To update an existing user, please provide either an email address or external ID

Create/update user

Delete group membership

Delete group memberships (bulk)

Delete a link between a Jira issue and a Zendesk ticket.

Delete jira link

Delete ticket

Delete ticket form

Delete ticket tags

Delete user field

Delete user identity

Filter articles

Get article

Get article attachment

Retrieve a specific article comment from knowledge base.

Get article comment

Get group membership

Get label

Get organization

Get organization custom field

Retrieve the settings that are available for the account.

Get settings

Get ticket

Get information about a specific ticket audit.

Get ticket audit

Get information about a specific ticket form.

Get ticket form

Imports a ticket to Zendesk from a legacy system. Unlike 'Create ticket', this operation allows you to set system parameters like 'created_at', 'updated_at', and 'solved_at'.

Import ticket

List agents DDL

List all attachments in a specific article.

List article attachments

List article attachments DDL

List the comments created by a specific user, or all comments made by all users on a specific article.

List article comments

List article comments DDL

Retrieve all labels given to a specific article.

List article labels

Retrieve translations for a specific article.

List article translations

List articles

List articles DDL

List assignable group memberships

List the audits linked to a specific ticket.

List audits for a ticket

List audits for a ticket DDL

Retrieve a list of all brands for your account sorted by name.

List brands

List categories

List categories DDL

List custom user roles

List custom user roles DDL

List the group memberships e.g. list the agents and the groups that they are assigned to.

Ringover and Zendesk integration + automation

Popular Ringover and Zendesk integrations

Ringover and Zendesk Connector Details

Ringover

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