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Careers
We’re building something special
A team and product that is different and limitless
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Tray Advantage
Included in every Tray subscription
Tray Community
Engage with a vibrant community of Tray Builders where collaboration and shared knowledge give you insights and strategies from diverse experiences.
Tray Academy
Discover an immersive learning experience that arms you with the skills to swiftly tackle your organization’s technical challenges using automation. Earn certificates to advance your company and career.
Live workshops
Participate in our live, interactive workshops for hands-on learning and skill development, so your team is always up-to-date with the latest in automation techniques.
Composable templates
Access our library of best-practice templates, workflows, and snippets designed to help you build integrations quicker without starting from scratch on every new workflow.
Standard support SLA
Get reliable support Monday to Friday, 1am to 5pm PT with response times tailored to issue severity, ensuring your needs are promptly met.
Tray Advantage
Included in every Tray subscription
Tray Community
Engage with a vibrant community of Tray Builders where collaboration and shared knowledge give you insights and strategies from diverse experiences.
Tray Academy
Discover an immersive learning experience that arms you with the skills to swiftly tackle your organization’s technical challenges using automation. Earn certificates to advance your company and career.
Live workshops
Participate in our live, interactive workshops for hands-on learning and skill development, so your team is always up-to-date with the latest in automation techniques.
Standard support SLA
Get reliable support Monday to Friday, 1am to 5pm PT with response times tailored to issue severity, ensuring your needs are promptly met.
Composable templates
Access our library of best-practice templates, workflows, and snippets designed to help you build integrations quicker without starting from scratch on every new workflow.
registration
Let's grow together
We’re working hard to reach beyond the moral imperative of building an inclusive workplace. Our varied, valued, perspectives keep us curious, learning and ultimately give us a unique problem solving advantage in this rapidly growing space.
At Tray.ai, you’ll have the full support of your team to accomplish your goals and the freedom and flexibility to choose how you work, so that you can write your own next chapter of growth with us.
We don't just want Tray to be a fantastic place for you to work
You’ll work with a team that enables you to be fully authentic and at the same time be challenged to solve hard problems, and create meaningful impact.
You’ll be empowered to rise above the cloud and do your best work.
Open Positions
Remote US
Enterprise Account Executive
Apply TodayField CTO
Apply TodaySenior Technical Support Engineer
Apply Todaysdfasd
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Description
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The first catalog of building blocks for AI agents
NEW!
Agent Hub extends Tray Merlin Agent Builder with a catalog of reusable Smart Data Sources, AI tools, and accelerators. Compose agents from these building blocks and deploy them into your environment. Agent Hub recommends the right pieces for each agent, giving you a faster, more guided way to build.
It's how agents go from idea to deployed.
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HR agent
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ITSM agent
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100%
Knowledge agent
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Support agent
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HR agent
- 3 workspaces
- 7-days log retention
- Pairs with Merlin Agent Builder
- Pairs with Merlin Agent Builder
ITSM agent
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Knowledge agent
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Support agent
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Tray.ai Cookies Policy
When you visit our website, we’ll place tracking cookies on your device in order to:
- Understand how you use our website in order to improve it.
- Identify if you're a returning visitor or whether you have seen any of our adverts on other websites.
- Try to understand whether you are the sort of person who might want to become a Tray.ai customer. We sometimes ask 3rd party services if they have seen your IP before.
- To detect malicious visitors to protect our services.
A notice is shown to all website visitors when they visit the website informing them of the use of cookies. Once accepted, this notice will not appear for 12 months.
As we use tracking services from 3rd party companies, cookies from these companies might also be placed on other websites that you browse. More information on the cookies we may use can be found below.
The Cookies We Use
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| FullStory | User Action / Intelligence Service | https://www.fullstory.com/legal/privacy/ |
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The AI-ready iPaaS
A composable AI integration platform
Thrive in a dynamic environment with constantly evolving AI technologies. Drive all AI, integration, and automation initiatives from a single, composable platform. Build intelligent agents and deliver microservices. Scalability and governance guaranteed.
Fast
10x faster results
Accelerate integration and automation delivery with a powerful low-code, AI-augmented builder for business technologists and development teams.
Flexible
Infuse AI into business processes
Legacy iPaaS measures dev time in months. Now, quickly prototype apps and adapt to new AI capabilities in minutes with our AI Palette.
Safe
Trusted AI data integration
Safely leverage data across your stack. Our Enterprise Core provides governance and scale for anything you build. Merlin Guardian protects sensitive data in AI processes.
Plan comparison
Pro | Team | Enterprise | ||
|---|---|---|---|---|
Usage | Tasks, API Calls | Tasks, API Calls | Tasks, API Calls, Connected Users | |
Tray Advantage | ||||
Tray Advantage Plus | Add-on | Add-on | Add-on | |
Advanced On-Prem | Add-on | |||
Auth Collector | ||||
Workspaces | 3 | 20 | Unlimited | |
Log streaming | Add-on | |||
Account audit log streaming | Add-on | |||
No log retention | ||||
Log retention | 7 days | 7 days Add-on: 30 days | 30 days | |
HIPAA | Add-on | |||
SSO | Add-on | |||
Regional hosting | Add-on | |||
Insights | 7 days | 30 days included Add-on: 12 months | 180 days | |
Intelligent document processing | Priced per page | Priced per page | Priced per page | |
Embedded Bundle | Add-on |
All packages include
Pro | Team | Enterprise | |
|---|---|---|---|
Workflows | |||
User interfaces | |||
600+ connectors | |||
Connector Builder | |||
Connector Development Kit (SDK) | |||
Static IP for on-prem | |||
Merlin Build | |||
Management API | |||
Connectivity API | |||
Trigger API | |||
Auth API | |||
Role-based access control | |||
Multi-factor authentication |
Tray Advantage and Tray Advantage Plus
With us, your success isn't just expected – it's included. Tray Advantage and Tray Advantage Plus provide a success structure and the operational support to deliver the experience that our customers rave about.
Tray Advantage | Tray Advantage Plus | |||
|---|---|---|---|---|
Support | Available Monday to Friday, 1am to 5pm PT | Enhanced SLAs available 24/7/365 with expedited response times | ||
Tray Community | ||||
Tray Academy | ||||
Live workshops | ||||
Composable templates | ||||
Customer success resources | ||||
In-app support | ||||
Dedicated Slack channel |
How we calculate price
Plan
Your plan includes a standard set of features. Merlin Agent Builder is purchased separately for AI agents.
Add-ons
Round out your package with the capabilities needed for your deployment
=
Your price
With everything you need and nothing you don't
Tray core packages
Scalable plans for integration and automations. Works alongside Merlin Agent Builder.
Pro
Best for a specific mission critical use case within a team
- 3 workspaces
- 7-days log retention
- Pairs with Merlin Agent Builder
Team
Best for multiple use cases within a department
Everything in Pro, plus:
- 20 workspaces
- All add-ons available
- Pairs with Merlin Agent Builder
Enterprise
Best for multiple departments and customer and partner integrations
Everything in Team, plus:
- All add-ons included
- Access to Embedded Bundle
- Pairs with Merlin Agent Builder
FAQs
Tray reads field schemas and permitted values so forms and automations stay valid. For transitions, define required fields per state and validate inputs before calling the transition.
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Trusted by
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Dave Smith
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Tina Smith
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John Smith
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Mark Williams
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Merlin Agent Builder provides the templates, guardrails and connectors to create and manage AI agents without writing code. Now including Agent Hub, a catalog of reusable building blocks.
Explore the platform
Build what's next with Tray
Tray Build is where you design, govern, and scale the workflows behind your automations — and AI agents. No code required when using Tray's visual workflow builder.
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Building AI agents that work across systems
Tray.ai Co-founders Rich Waldron and Alistair Russell explain how teams use Merlin Agent Builder to create agents with built-in controls that act across systems.
Enjoy the ride
We keep things simple, move quickly, and support each other without the politics. Small teams, clear goals, direct feedback
Empower others
We act like owners. We solve problems, not just spot them. We take pride in great work and lift up the people around us.
Blow the bloody doors off
We value performance, not pedigree. We obsess over customer outcomes. We move fast and don’t wait for permission.
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