In this 60-minute workshop, you’ll work directly with Tray experts to configure and deploy a pre-built ITSM AI agent using Tray’s low-code platform. Learn how to automate key support tasks like ticket routing and approvals, connect to tools like Slack, and apply the right controls for visibility, security and compliance.

You'll learn how to:

• How to configure and deploy a pre-built ITSM AI agent

• How to automate support workflows like ticket assignment, approvals, and escalations

• How to connect your agent to tools like Slack for real-time response

• How to apply governance and guardrails for compliance and visibility

Spots are limited to keep this session interactive — register now.

Session details:

• Date: Wednesday, May 14

• Time: Noon ET | 9 AM PT