The model isn’t the bottleneck. The audit trail is.
Without RBAC, observability, and signed-off compliance posture, AI initiatives stall at security review. A major global insurer runs AI agents across claims, underwriting, and customer service on Tray.ai — every tool call audited, every credential scoped. Also in production: Starling Bank (800+ workflows), Ramp, Robinhood, US Bank, and others.