Skip to content

Solutions / Healthcare

AI you can ship through compliance review.

Healthcare AI stalls on HIPAA review and the audit trail, not the model. Tray.ai is built so governance is the platform.

HIPAA · GDPR · CCPA — compliance baked in, not bolted on
SOC 2 Type II
connectors — clinical, claims, billing, identity
700+
untraceable agent actions — full audit trail per run
0

Healthcare needs the governance layer baked in.

The hard part isn’t the demo — it’s surviving legal, security, and compliance review. Tray.ai is built so governance is the platform, not a separate audit project added after.

What healthcare teams build on Tray.ai

HIPAA-grade orchestration

SOC 1 & SOC 2 Type II, HIPAA, GDPR, CCPA. Region-specific hosting on Enterprise. Every workflow run logged. PII protection and policy enforcement baked in.

Connectors across the clinical stack

Epic / Cerner-class systems, Salesforce Health Cloud, claims platforms (X12 EDI), identity providers, scheduling, billing — all in Intelligent iPaaS. 700+ pre-built connectors plus a universal HTTP client.

Agents that act, with audit

Merlin Agent Builder gives clinical-adjacent teams agents that take real action (lookup, scheduling, eligibility checks, IT service desk) with human-in-the-loop approval gates and full audit trails.

MCP governance from day one

As MCP rolls into healthcare, Agent Gateway is the governance layer that makes it safe — RBAC, observability, audit logs that satisfy enterprise compliance.

Frequently asked questions

Is Tray.ai HIPAA compliant? +

Yes — alongside SOC 2 Type II and GDPR. Every workflow run logged with full audit trail. PII protection and policy enforcement live in AI Governance. For BAA + region-specific hosting questions, talk to sales.

What about the EHR / EMR integration story? +

Tray.ai's 700+ connectors include the core healthcare stack (Epic, Cerner-class systems via FHIR / HL7 connectors, Salesforce Health Cloud, claims platforms, identity providers). The universal HTTP client handles the long tail. Most healthcare-specific glue ships in days, not quarters.

We're cautious about agents in clinical workflows. What's the path? +

The shape that works in healthcare is human-in-the-loop everywhere it matters. Merlin Agent Builder supports approval gates on any step — agents handle the routine 80%, humans approve the rest, every action logged. Start with internal-facing IT or HR agents (lower-risk, higher-impact) before clinical-facing.

Talk to someone who's done this in Healthcare

A tailored demo against your real systems and stack.