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Solutions / Professional Services

Make every hour billable.

Professional-services firms sell time. Every hour spent on invoice chasing, status reporting, and internal handoffs is an hour that doesn't bill. Tray.ai takes the operational overhead off the practice.

revenue lift on client web store at Leading eCommerce Agency
+6%
YoY agency growth at Leading eCommerce Agency
50%
client dashboard build time
2 people × 1 week → automated

Professional services bills time. The overhead doesn’t.

Every hour on invoice reconciliation and onboarding paperwork is an hour that doesn’t appear on an invoice. Leading eCommerce Agency eliminated the two-person, one-week dashboard build per client. The client’s web store delivered 6% more revenue. The agency grew 50% year over year.

What firms build on Tray.ai

Billing and invoicing on autopilot

Time entry to invoice to payment — connected and automated. Invoice cycles that close without a person chasing them. Reconciliation that runs without a spreadsheet.

Client-facing agents and workflows

Consulting and agency teams ship AI-powered workflows as the deliverable itself. Leading eCommerce Agency automated client reporting dashboards that previously took two people a full week. The client's web store saw 6% more revenue.

Back-office that scales with headcount

Project intake, client onboarding, expense routing, payroll handoffs. The internal work that grows linearly with every new hire — automated once and owned by ops, not engineering.

Governance clients accept first review

SOC 1 & SOC 2 Type II, HIPAA, GDPR, CCPA. Audit trails on every workflow run. The compliance posture enterprise clients approve without a months-long security review.

2 people × 1 week → automated client dashboard build time

“Tray proved indispensable in our efforts to grow customer revenue and deliver actionable insights by unifying essential eCommerce data.”

Jonathan Staton
Data Analyst, Leading eCommerce Agency

Frequently asked questions

What does AI actually look like in professional services? +

The wins are in prep work — research lookups, contract review, client intake, status reporting. The agent handles the routine 80%; the consultant or partner handles the judgement. More capacity on high-value work without adding headcount.

Can we deliver AI agents to our clients, not just use them internally? +

Yes — that's a common pattern. Consulting and agency teams use Tray.ai to build and ship automated workflows and AI agents as the billable deliverable. Leading eCommerce Agency runs this model — client reporting that previously required two people for a week now runs automatically, and clients see the results in their dashboard.

How does governance work for client-sensitive data? +

RBAC down to the individual user, audit trails on every action, approval gates on sensitive operations. SOC 1 & SOC 2 Type II, HIPAA, GDPR, CCPA — the posture most enterprise clients accept on first review rather than negotiating for months.

Talk to someone who's done this in Professional Services

A tailored demo against your real systems and stack.