Retail’s bottleneck is integration, not insight.
The data is everywhere. The hard part is connecting it fast enough to act before the season ends. Auctane, FedEx DataWorks, and Ahold Delhaize (7,700 stores) are in production on Tray.ai.
Solutions / Retail
Connect every system. Move faster than your competitors.
When the retail stack can't keep up, orders wait and margin leaks. Tray.ai connects the stack — so ops runs the business, not the spreadsheets.
- orders/year processing at Auctane (ShipStation / Stamps.com)
- 3B
- ROI in 3.6 months at Auctane
- 356%
- pre-built connectors for the retail stack
- 700+
What retail teams build on Tray.ai
Order-to-cash on one platform
Intelligent iPaaS ties order capture, payment, fulfillment, billing, and CRM into single workflows. Auctane runs 3B orders/year through Tray.ai.
Omnichannel data prep
Intelligent iPaaS handles structured and unstructured data — product feeds, customer records, inventory snapshots — cleaned in flight, ready for downstream BI and AI.
Back-office agents
Start with IT service desk and employee onboarding (lower-risk, proven patterns), then expand into return handling, supplier onboarding, and partner integrations.
Finance and ops teams see every transaction
Every order processed, every workflow run logged, every step traceable to a system event. Closes the loop between ops and finance without a spreadsheet reconciliation at the end of the month.
Retail teams running on Tray.ai
Customer stories tagged to this industry.
Where this maps in your work
The use cases retail teams pursue first on Tray.ai.
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Integration without the integration backlog.
Replace MuleSoft, Boomi, or whatever stitched-together iPaaS is slowing you down. Tray.ai connects 700+ apps and prepares data in flight — at enterprise scale, in days not quarters.
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Manual work, automated.
Automate the manual work IT hasn't gotten to — across 700+ connectors, with audit trails baked in. Without waiting for engineering.
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Ship production agents, not pilots.
Most AI projects stall in pilot. Tray.ai is the path to production agents — reasoning, acting, and audited across your real systems.
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Quote to cash. Every handoff automated.
Automate the full order-to-cash process — from quote to order capture, fulfillment, invoicing, payment, and cash recognition — across CRM, ERP, billing, and finance systems on one platform.
Frequently asked questions
How does Tray.ai cover the order-to-cash flow? +
One platform across order capture, fulfillment, billing, finance, and CRM. Auctane processes 3B orders/year through Tray.ai — 356% ROI in 3.6 months, $130K annual savings, 50 hours/month back to the operations team.
What about omnichannel data? +
Intelligent iPaaS handles structured and unstructured data — product feeds, customer records, inventory snapshots — cleaned in flight so customer-360, inventory, and pricing views update in real time across every system.
Are retailers using AI agents in production? +
Increasingly — IT service desk and employee onboarding are the safest first wins, with customer-facing agents (return handling, order lookup) following behind. The proven pattern is an agent that deflects routine tickets before a human opens them, with approval gates on anything sensitive.
Talk to someone who's done this in Retail
A tailored demo against your real systems and stack.