Solutions / Tech & SaaS
Tech companies live or die by cycle time. Tray.ai is what teams move to when MuleSoft, Boomi, or in-house glue becomes the bottleneck — and what they build their first production agents on.
Airbnb compressed an 8-week MuleSoft project to one week. Crowdstrike ships 10× faster. Yext migrated 100+ services in 3 months at 60%+ cost reduction. The common thread: the integration platform stopped being the bottleneck.
Process automation, data integration, and API management on one platform — not three contracts. Yext cut 60%+ off the MuleSoft sunsetting bill. Crowdstrike ships 10× faster.
Apollo's IT Agent closed September 2025 as their
Most engineering teams have shadow MCP somewhere. Agent Gateway replaces developer-built servers with governed MCP tools — published from 700+ Tray connectors, centrally controlled, without slowing the AI teams down.
Same governance model, same connector library, same observability across agents, integration, and automation. Audit-once, ship-many.
8 weeks → 1 week project timeline after replacing MuleSoft
“Tray's speed of innovation is astronomical. It's a technically amazing product that turned an 8-week project into a week's work and saved us hundreds of thousands in development resources.”
Customer stories tagged to this industry.
IT / Business Tech
Apollo's IT team was overwhelmed by tickets that scaled linearly with headcount. Existing AI vendors offered rigid, prebuilt agents — Apollo…
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IT / Business Tech
Zuora runs 200+ SaaS applications across the enterprise. As AI capabilities surfaced across those systems — each with its own interface, ass…
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IT / Business Tech
Life360 runs a consumer platform with 88 million monthly active users and a growing internal team. Early attempts at single-purpose bots lef…
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Product & engineering · Embedded
When Okta acquired Bynder's embedded integration vendor and quietly wound it down, Bynder had to swap the layer fast — without slowing a cus…
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Product & engineering · Embedded
Cue's all-in-one phone sales platform was winning customers faster than its small product team could build the bespoke CRM, dialer, and supp…
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Product & engineering · Embedded
Cvent's legacy integration platform was capping how fast its 30-person sales engineering team could ship the Zoom, Webex, Marketo, and Micro…
Read the story →The use cases tech & saas teams pursue first on Tray.ai.
Ship production agents, not pilots.
Most AI projects stall in pilot. Tray.ai is the path to production agents — reasoning, acting, and audited across your real systems.
Integration without the integration backlog.
Replace MuleSoft, Boomi, or whatever stitched-together iPaaS is slowing you down. Tray.ai connects 700+ apps and prepares data in flight — at enterprise scale, in days not quarters.
Leads to sales in seconds.
Latency in your lead-routing funnel costs deals. Tray.ai routes, enriches, scores, and assigns — under three minutes from form submission to rep.
Agents that close tickets.
Most IT tickets are reset-this, provision-that, lookup-that. Tray.ai's Merlin agents act in your systems instead of just answering about them.
Cycle time. The pattern that shows up across Airbnb, Crowdstrike, Yext, and Zuora is the same — multi-week MuleSoft (or Boomi) projects became the slowest part of any product change. On Tray.ai, those projects ship in days. Yext also reported 60%+ cost reduction after replacing MuleSoft.
Most SaaS teams hit a wall when the agent has to reach into real systems (CRM, ticketing, billing, data warehouse). That's exactly where Tray.ai earns its keep — Merlin Agent Builder + Agent Gateway plus 700+ connectors as governed MCP tools. Apollo, Life360, and Wavo all started here.
Tray runs at 100,000+ customer scale, but most teams ship their first workflow inside a week. Pricing scales with usage. Talk to sales for a fit conversation.
A tailored demo against your real systems and stack.
