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Five9 and Slack integration + automation

Five9 and Slack integrations couldn’t be easier with the Tray platform’s robust Five9 and Slack connectors, which can connect to any service without the need for separate integration tools.

Integrations

Integrate Slack + Five9 with ease

Take full control of your chat and cloud contact center software with next-level Slack + Five9 integrations. With the low-code Tray Platform, you don’t need extensive IT support to rapidly connect Slack, Five9, and any other go-to application at the API level. Bi-directionally sync any data source in minutes, including flat files (such as CSVs), email, webhooks, spreadsheets, and any cloud software—even using data within custom fields.

Need Five9 + Slack connectors? Our platform lets you flow data wherever you need to unlock powerful, data-driven insights that drive efficiency and empower your teams to do more, faster. Just use our 100% visual builder to drag and drop together Slack, Five9, and any other application in your tech stack.

And integrations are just the beginning. You can also save hours of manual work and refocus on high-level strategy using dynamic, multi-step Five9 + Slack automation. Build automated workflows to maximize support team efficiency and respond to more customer requests, faster.

Automation

On-demand Slack + Five9 automation

Whether you work in customer support, marketing, sales, customer support operations, IT, revenue operations, or any other team, you can rely on the Tray Platform to stand up game-changing Slack + Five9 automation. Our platform’s flexibility and scalability make it easy to build automated workflows that can kick off any operation based on any custom trigger.

Now, you can rapidly and deeply connect Slack, Five9, and all of your most essential tools, including your CRM, ERP, helpdesk, project management tool, content management system, business intelligence (BI) platform, e-signature software, and more. You can automatically sync call notes, voicemails, and recordings into your CRM. You can flow Five9 and Slack data into your analytics stack to generate and then rapidly share real-time reports on call metrics. Or, you can accelerate customer response times by sending alerts in your chat tools whenever you receive a new inquiry.

Design customized workflows that fit your exact business needs with our full library of pre-built connectors, data helpers, and custom logic operators. There are infinite possibilities with the Tray Platform.

Use cases

Heavy-duty Five9 + Slack use cases

Our ease-of-use makes the Tray Platform a popular choice for business users seeking to integrate their mission-critical applications in minutes. Technical users also rely on our platform to handle massive data jobs touching billions of records daily. And thanks to our elastic, serverless architecture, your workflows will always scale with your evolving data needs.

Stand up advanced Slack + Five9 automation to take your customer service to the next level. Need to seamlessly share and collaborate around call recordings in your chat tool to ensure high-quality support? Need to increase business agility by flowing chat and cloud contact center data wherever you need? Need to reimagine the customer experience using data-driven reports that unify data from across your tech stack? The Tray Platform can automate any use since we also connect important tools, including ServiceNow, Salesforce, Zendesk, Microsoft Dynamics 365, Zoom, NetSuite, WordPress, Stripe, Shopify, Asana, Twilio, Jira, and many others.

IT teams trust our platform because we offer enterprise-grade security, including SOC 2 Type 2 certification and full compliance with key data privacy regulations such as GDPR, CCPA, and HIPAA.

Popular Five9 and Slack integrations

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Five9 and Slack Connector Details

Five9

Learn more

UsesAll, Developers

CategoryTelephony

Connector TypeUniversal Connector

Minor Configuration Required

There is currently no pre-built and ready to use Five9 connector available at the moment.

To get data in and out of Five9, you will need to use one of our universal connectivity options such as the HTTP Client, Webhook Trigger, and our Connector Builder.

Slack

Learn more

UsesAll

CategoryCollaboration

Triggers

On Slack eventOn action (button or menu click)On slash command

Connector TypeTray Connector

Operations

Leave conversationAdd reminderArchive conversationConversation exists?Create conversationCreate pinDelete scheduled messageGenerate channel nameGet conversation infoGet userGet user by emailInvite user to conversationand 1 more...

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By connecting our growth stack, we personalized messaging at scale for hundreds of thousands of customers and doubled our engagement rates.
Senior Director Growth, New Relic