IntegrationsOoma integration made easy
Improve your telephony and VOIP processes with Ooma integrations using the low-code Tray Platform. The Tray Platform lets anyone seamlessly stand up customized integrations without the need for IT support. Using our visual builder, any business user can drag and drop integrations together in minutes.
Looking for an Ooma connector? With the Tray Platform, you can bi-directionally sync Ooma with any data source, including email, FTP, webhooks, flat files such as CSVs, and any other cloud-based applications, even using data within custom fields.
Using our platform, you can also build customized Ooma automation that increases customer engagement and drives tighter alignment across your organization. Easily build multi-step workflows so you and your organization can focus on retaining customers by providing responses that are timelier and more relevant.
AutomationOoma automation that boosts efficiency
The Tray Platform empowers you to create multi-step, automated workflows to increase customer retention and up-level your productivity. Connect the Ooma API with any tool across your tech stack, such as your CRM, helpdesk, chatbot, HRIS, marketing automation platform, collaboration tool, e-commerce platform, analytics tool, and more.
Any business user in customer support, sales, marketing, HR, finance, and other roles across the organization can build customized Ooma automation. Our platform offers a full library of pre-built connectors, data helpers, and custom logic operators so you can create the exact automated workflow you need for your specific use case.
Win more deals by syncing conversation logs from calls and other channels to ensure your sales team is caught up on your prospects’ latest questions. Drive faster time to value for new customers by syncing pre-sales notes across all channels and sharing them with customer support teams for faster onboarding.
Use casesHeavy-duty Ooma use cases
Power users trust using the Tray Platform to handle heavy-duty data jobs that touch billions of records daily. And our platform is built on elastic, serverless architecture that will automatically scale as your data needs change.
Win more sales by syncing your prospects’ previous communications history across multiple channels to better prep your sales reps on the phone. Need to drive alignment within your team? Sync prospect call and chat logs across multiple channels and increase transparency into every detail of the customer journey so your team can align on actionable items and give every prospect the attention they need. Speed up onboarding by collating sales conversations across multiple channels to give full context on new customer needs to your support teams. Handle any use case when you connect Ooma with any application, including HubSpot, Zoho CRM, Salesforce, Twilio, Zendesk, Slack, Outreach, Netsuite, and many more.
The Tray Platform has enterprise-grade security that IT teams trust. Our platform is SOC 2 Type 2-certified, and we’re fully compliant with important data privacy regulations such as CCPA, GDPR, and HIPAA.
