Lufthansa connector
Automate Travel Operations with the Lufthansa API Integration
Connect Lufthansa flight data, bookings, and schedules to your business workflows with tray.ai.
What can you do with the Lufthansa connector?
Lufthansa's APIs expose a broad set of aviation data — flight schedules, real-time status updates, seat availability, and passenger name records — making it a reliable source of truth for travel management platforms, corporate booking tools, and logistics systems. Connecting Lufthansa to your existing stack eliminates manual lookups, closes the gap between travel tools and back-office systems, and keeps downstream applications in sync with live flight information. Whether you're building automated itinerary management, expense workflows, or AI-driven travel agents, tray.ai's Lufthansa connector gives you the building blocks to orchestrate it all.
Automate & integrate Lufthansa
Automating Lufthansa business process or integrating Lufthansa data is made easy with tray.ai
Use case
Real-Time Flight Status Notifications
Poll Lufthansa's Flight Status API and automatically push delay, cancellation, or gate-change alerts to travelers and travel managers via Slack, SMS, or email. By chaining status checks with conditional logic, you can trigger escalation paths only when disruptions exceed defined thresholds, cutting alert fatigue. Road warriors stay informed without anyone manually checking airline portals.
Use case
Corporate Travel Booking Synchronization
Sync confirmed Lufthansa bookings retrieved via the Reservations API into corporate travel management systems like Concur, TravelPerk, or a custom internal system. When a PNR is created or updated in Lufthansa, tray.ai maps the booking data and writes it to your travel management tool in real time, so finance and HR always have current itinerary data. No more dual-entry burden on travel coordinators.
Use case
Automated Expense Report Pre-Population
After a Lufthansa flight is completed, automatically pull booking and fare details and push them into expense management platforms like Expensify, SAP Concur, or Navan to pre-populate expense line items. This cuts the time employees spend manually logging airfare after a trip. Combine with receipt capture tools to build a fully automated post-travel expense workflow.
Use case
Seat Availability and Upgrade Monitoring
Use Lufthansa's Seat Maps and Offers APIs to continuously monitor availability for premium cabin upgrades on booked flights, and notify frequent flyers or travel managers when business class seats open up. Combine with bidding or upgrade request logic to automate submission when conditions are met. This is especially useful for large corporate accounts managing executive travel.
Use case
Flight Schedule Synchronization for Logistics Planning
For freight, cargo, and logistics teams relying on Lufthansa Cargo schedules, sync the Timetables API with internal planning and warehouse management systems to align pick-up and delivery windows with actual flight departure and arrival times. When schedules change, downstream systems update automatically, preventing missed cargo connections — which matters a lot on time-sensitive shipment corridors.
Use case
AI Travel Agent Enrichment
Power AI travel agents and chatbots with live Lufthansa data by connecting the Lufthansa connector to your LLM orchestration layer via tray.ai. When a user asks about flight options, availability, or disruptions, the agent queries Lufthansa APIs in real time and returns structured, accurate answers rather than falling back on stale training data. The result is a travel assistant people can actually trust.
Use case
Passenger Disruption Management and Rebooking Alerts
When Lufthansa flags a significant disruption — cancellation or extended delay — automatically retrieve affected PNRs and trigger a rebooking workflow that surfaces alternative flight options via the Offers API, then notifies travelers and travel managers with options to accept or escalate. This creates a proactive disruption response loop that would otherwise eat up hours of manual travel desk coordination.
Build Lufthansa Agents
Give agents secure and governed access to Lufthansa through Agent Builder and Agent Gateway for MCP.
Data Source
Search Available Flights
An agent can query Lufthansa's flight inventory to find available routes, schedules, and seat availability between origin and destination airports. This lets travel booking workflows surface the best options based on user preferences.
Data Source
Retrieve Flight Status
An agent can fetch real-time flight status including delays, gate changes, and cancellations for specific flight numbers. Useful for proactively notifying travelers or updating downstream systems when disruptions occur.
Data Source
Look Up Fare Offers
An agent can retrieve pricing and fare class details for specific routes and travel dates from Lufthansa's offers API. This lets the agent compare fare options and recommend the most cost-effective choices for travelers or corporate travel policies.
Data Source
Fetch Airport and Route Information
An agent can look up Lufthansa's airport details, hub connections, and operated routes to answer traveler questions or validate itineraries. This keeps routing logic accurate when building or suggesting travel plans.
Data Source
Retrieve Aircraft and Fleet Details
An agent can pull information about specific aircraft types operated on a given route, including seat configurations and onboard amenities. Useful for making personalized recommendations when passengers have strong preferences about equipment or cabin layout.
Data Source
Look Up Seat Maps
An agent can retrieve seat map layouts for a specific flight and cabin class, showing available and occupied seats. This lets the agent recommend or reserve preferred seats as part of a booking workflow.
Data Source
Check Schedule and Timetables
An agent can access Lufthansa's published flight schedules and timetables for specific routes over a date range. Useful for planning multi-leg itineraries or finding the most convenient departure times.
Agent Tool
Initiate Flight Booking
An agent can create flight reservations through Lufthansa's booking APIs on behalf of travelers, capturing passenger details, fare selection, and payment information. This handles end-to-end booking inside corporate travel or customer service workflows without manual steps.
Agent Tool
Select and Reserve Seats
An agent can assign specific seats to passengers on a confirmed booking based on their preferences or loyalty status. This cuts manual effort for travel managers and gets travelers into the seats they actually want.
Agent Tool
Add Ancillary Services
An agent can add extras like additional baggage, meal preferences, or special assistance requests to an existing booking. No human handoff required.
Agent Tool
Cancel or Modify Booking
An agent can update or cancel an existing Lufthansa reservation in response to traveler requests or schedule changes. This supports automated rebooking workflows when flight disruptions are detected.
Data Source
Retrieve Booking Details
An agent can pull the full details of an existing reservation including itinerary, passenger names, fare conditions, and status. This gives the agent the context it needs to answer traveler inquiries or trigger downstream actions.
Get started with our Lufthansa connector today
If you would like to get started with the tray.ai Lufthansa connector today then speak to one of our team.
Lufthansa Challenges
What challenges are there when working with Lufthansa and how will using Tray.ai help?
Challenge
Handling Lufthansa API Authentication and Token Refresh
Lufthansa's API uses OAuth 2.0 client credentials flow with short-lived access tokens, requiring workflows to handle token expiry gracefully. Without automated token refresh logic, integrations break silently mid-workflow when tokens expire, causing data gaps or failed booking syncs.
How Tray.ai Can Help:
tray.ai handles OAuth 2.0 token management natively, storing credentials securely and refreshing access tokens automatically before they expire. Workflow steps don't fail due to stale tokens, and credentials are managed centrally across all workflows using the Lufthansa connector.
Challenge
Normalizing Inconsistent Flight Data Formats Across Partners
Lufthansa API responses use IATA codes, UTC timestamps, and aviation-specific data structures that rarely map directly to the schemas expected by CRM, ERP, or expense tools. Manual field mapping is error-prone and breaks when Lufthansa updates its API response structure.
How Tray.ai Can Help:
tray.ai's data mapper and JSONPath expression engine let teams build reusable transformation logic that converts Lufthansa's aviation data structures into any target schema. When Lufthansa API responses change, transformations can be updated centrally without rewriting entire workflows.
Challenge
Managing High-Volume Flight Status Polling Without Rate Limit Breaches
Corporate travel teams may need to monitor hundreds or thousands of active flight numbers at once. Polling Lufthansa's Flight Status API at high frequency for all of them risks hitting rate limits and generating unnecessary API calls for statuses that haven't changed.
How Tray.ai Can Help:
tray.ai lets teams build smart polling logic with conditional branching that only escalates to full API calls when lightweight checks indicate a potential status change. Built-in throttling and retry controls keep rate limits in check, while bulk processing handles large flight lists efficiently.
Challenge
Keeping Downstream Systems in Sync During Lufthansa API Outages
Like any external API, Lufthansa's services can go down or run slowly. Without resilient error handling, an outage can cascade into broken booking syncs, missed notifications, and stale data in downstream tools like expense platforms or travel management systems.
How Tray.ai Can Help:
tray.ai has built-in retry logic with configurable backoff strategies, error branch handling, and the ability to queue failed records for reprocessing once the API recovers. Teams can set up error alerting so operations staff are notified immediately when Lufthansa API degradation is affecting live workflows.
Challenge
Correlating Lufthansa Data Across Multiple Booking References
A single corporate travel itinerary may span multiple PNRs, codeshare partners, and ticket numbers, making it hard to stitch together a coherent view of a traveler's journey from Lufthansa API data alone. Incomplete correlation leads to fragmented records in expense tools and CRMs.
How Tray.ai Can Help:
tray.ai workflows can implement correlation logic that uses shared fields such as passenger name, travel dates, and route segments to group related Lufthansa records before writing them to downstream systems. This ensures expense entries, CRM records, and travel management tools reflect complete itineraries rather than disconnected flight segments.
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Start using our pre-built Lufthansa templates today
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Template
Lufthansa Flight Status to Slack Alerts
Monitors selected Lufthansa flight numbers on a schedule, checks for status changes via the Flight Status API, and posts formatted delay or cancellation alerts to a designated Slack channel or DM.
Steps:
- Scheduled trigger fires on a defined polling interval (e.g., every 15 minutes)
- Lufthansa Flight Status API is called for each monitored flight number
- Boolean logic checks if status has changed since last poll; filters out unchanged statuses
- If a change is detected, a formatted Slack message is composed with flight number, route, and disruption details
- Message is sent to the appropriate Slack channel or user DM
Connectors Used: Lufthansa, Slack
Template
Lufthansa PNR Sync to Concur Travel
Listens for new or updated Lufthansa reservations via webhook or scheduled poll, maps PNR fields to Concur trip schema, and creates or updates travel records in SAP Concur automatically.
Steps:
- Trigger fires on a new or modified PNR event from Lufthansa Reservations API
- Lufthansa connector retrieves full booking details including segments, fare class, and passenger info
- Data transformation maps Lufthansa fields to Concur trip and segment schema
- Concur connector creates or updates the corresponding trip record
- Confirmation ID logged to an internal Airtable or Google Sheet for reconciliation
Connectors Used: Lufthansa, SAP Concur
Template
Post-Flight Expense Auto-Population in Expensify
After a Lufthansa flight segment is completed, automatically creates an airfare expense line in Expensify pre-filled with fare amount, route, date, and booking reference.
Steps:
- Scheduled trigger queries Lufthansa Flight Status API for flights marked as arrived
- Cross-references arrived flights against a tracked bookings list in Google Sheets
- Lufthansa booking details retrieved including ticket price and segment data
- Expensify connector creates a new expense entry with pre-populated airfare fields
- Google Sheets row updated to mark the booking as expensed
Connectors Used: Lufthansa, Expensify, Google Sheets
Template
Lufthansa Cargo Schedule Sync to WMS
Pulls Lufthansa Cargo timetable updates and syncs arrival and departure windows into a warehouse management system or internal planning database to align logistics operations.
Steps:
- Scheduled trigger calls Lufthansa Timetables API for relevant cargo routes
- Response parsed to extract flight numbers, origin, destination, and scheduled times
- Existing records in PostgreSQL queried to identify changed schedules
- Updated records upserted into the warehouse management database
- Alert sent via email or Slack if a schedule change exceeds a two-hour threshold
Connectors Used: Lufthansa, HTTP Client, PostgreSQL
Template
Flight Disruption to Rebooking Options Notification
Detects Lufthansa flight cancellations, fetches alternative flight options from the Offers API, and sends affected travelers a notification with rebooking choices via email.
Steps:
- Scheduled poll checks Lufthansa Flight Status API for cancellations across monitored flights
- Affected passenger PNRs retrieved from a tracked bookings Google Sheet
- Lufthansa Offers API called to surface alternative flight options on the same route
- SendGrid email composed with disruption details and top three alternative flight options
- Email sent to each affected traveler and their designated travel manager
Connectors Used: Lufthansa, SendGrid, Google Sheets
Template
Lufthansa Booking Data to CRM Contact Update
When a Lufthansa booking is confirmed for a key account contact, automatically logs the travel record to the corresponding CRM contact in Salesforce or HubSpot for relationship context.
Steps:
- Trigger fires when a new Lufthansa reservation is created for a tracked corporate account
- Passenger name and contact email matched to a Salesforce or HubSpot contact record
- Flight details logged as an activity or custom field on the CRM contact
- Account owner notified in Slack that a key contact is traveling and on which route
Connectors Used: Lufthansa, Salesforce, Slack