Intercom - Icon

Intercom

Groove - Icon

Groove

Aircall - Icon

Aircall

Freshdesk-icon-color

Freshdesk

Drift - Icon

Drift

OOMA

Ooma

Nexmo-icon-color

Nexmo

Help Scout

Gainsight - Icon

Gainsight

Totango-icon-color

Totango

Vonage-icon-color

Vonage

Ringover - Icon

Ringover

Plivo - Icon

Plivo

Twilio-icon-color

Twilio

Zoho Desk - Icon

Zoho Desk

skilljar

Mav - Icon

MessageBird-icon-color

MessageBird

Retention Rocket

LivePerson LiveEngage

LivePerson

List extension call logs

Downloads an attachment (usually a voicemail) from your RingCentral account.

Download message attachment

Get call log

Get call recording

Get message

Get a list of call logs across your entire company. If you'd like to get call logs just for one extension, use the "List extension call logs" operation.

List company-wide call logs

Get a list of the extensions in a RingCentral account.

List extensions

List extensions DDL

List messages

RingCentral has pioneered new ways of working through our own cloud phone system.

Trigger your workflow from a RingCentral Webhook.

Webhook

RingCentral

marketing tools by tray.io

How Automation is Changing the Face of Business

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Streamline strategic sales with an automated deal desk

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The ultimate guide to automating the entire lead lifecycle

Vox Media is on the Tray platform

Vox Media connects and automates pre- and post-sales to streamline workflow

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GDPR compliance for US companies: What you need to know

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New Relic - Full - Dark

New Relic - Anonymous

MongoDB-Logo

How to integrate MongoDB

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How to integrate PostgresSQL

aws redshift

How to integrate Amazon Redshift

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Learn How to Automate Your CSV and Flat File Management

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Developers

The Tray platform has connector to integrate Ring Central with your stack

Ring Central

Telephony

Add comment to ticket

Count the number of members of an organization.

Count organization members

Create automation

Create brand

Create group

Create a group membership entry. This links an agent to a group.

Create group membership

Create one or more group membership entries. This links agents to groups. Assigns a maximum of 100 agents to given groups.

Create group memberships (bulk)

Create a link to connect between a Jira issue and a Zendesk ticket.

Create jira link

Create a macro (one or more actions that modify the values of a ticket's fields).

Create macro

Create or update organization

Create organization

Create organization field

Create schedule

Create sla policy

Create an external target to send notifications to with triggers and automations.

Create target

Create ticket

Create ticket field

Create ticket form

Create a trigger (one or more actions performed when a ticket is created or updated).

Create trigger

Create user

Create user field

Create user identity

Create view

Create a new user if the user does not already exist or update an existing user identified by e-mail address or external ID. To create a new user, please provide a name. To update an existing user, please provide either an email address or external ID

Create/update user

Delete group membership

Delete group memberships (bulk)

Delete a link between a Jira issue and a Zendesk ticket.

Delete jira link

Delete ticket

Delete ticket form

Delete ticket tags

Delete user field

Delete user identity

Filter articles

Get article

Get article attachment

Retrieve a specific article comment from knowledge base.

Get article comment

Get group membership

Get label

Get organization

Get organization custom field

Retrieve the settings that are available for the account.

Get settings

Get ticket

Get information about a specific ticket audit.

Get ticket audit

Get information about a specific ticket form.

Get ticket form

Get user

Imports a ticket to Zendesk from a legacy system. Unlike 'Create ticket', this operation allows you to set system parameters like 'created_at', 'updated_at', and 'solved_at'.

Import ticket

List agents DDL

List all attachments in a specific article.

List article attachments

List article attachments DDL

List the comments created by a specific user, or all comments made by all users on a specific article.

List article comments

List article comments DDL

Retrieve all labels given to a specific article.

List article labels

Retrieve translations for a specific article.

List article translations

List articles

List articles DDL

List assignable group memberships

List the audits linked to a specific ticket.

List audits for a ticket

List audits for a ticket DDL

Retrieve a list of all brands for your account sorted by name.

List brands

List categories

List categories DDL

List custom user roles

List custom user roles DDL

List the group memberships e.g. list the agents and the groups that they are assigned to.

List group memberships

Get a list of all of the groups in your Zendesk account.

List groups

List groups DDL

List all labels in knowledge base that can be applied to articles.

List labels

List labels DDL

Retrieve a list of locales available to the account.

List locales

List locales DDL

Get a list of all of the available organization fields in your Zendesk account.

List organization fields

List organization fields ID DDL

List organization fields key DDL

Get a list of all of the memberships (users) attached to this organization.

List organization memberships

Get a list of all of the organizations in your Zendesk account, grouped into pages.

RingCentral and Zendesk integration + automation

Popular RingCentral and Zendesk integrations

RingCentral and Zendesk Connector Details

RingCentral

Zendesk

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