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Salesforce

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Microsoft Dynamics 365

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Asana

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Google Sheets

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SalesforceIQ

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ruum by SAP

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Monday

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Airtable

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ConnectWise

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Trello

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Copper

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Streak

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Pipedrive

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SugarCRM

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Mindbody

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Workfront

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Virtuous CRM

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Zoho CRM

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Yodiz

Delete contact

Get order

Create a new contact. A contact may represent a single individual or an organization.

Create contact

Delete deal

Delete lead

Delete product

List deal associated contacts

Create call

Create deal

Returns all deals available to the user according to the parameters provided.

Create lead

Create a new note and associate it with a Lead, Contact or Deals resource

Create note

Create order

Create product

Delete call

Returns a stream of events for a specific resource

Firehose

Get call

Get contact

Returns a single deal available to the user, according to the unique deal ID provided. If the specified deal does not exist, the request will return an error.

Get deal

Get lead

Get user

List call outcomes

List call outcomes DDL

List calls

Return all static and custom fields for the Contact resource.

List contact fields

List contact fields DDL

Returns all contacts available to the user according to the parameters provided.

List contacts

List deals

Return all static and custom fields for the Lead resource.

List lead fields

List lead fields DDL

Returns all leads available to the user, according to the parameters provided.

List leads

Returns all line items associated to order.

List line items

List orders

Returns all pipelines available to the user, according to the parameters provided.

List pipelines

Returns all products from the catalog according to the parameters provided.

List products

List users

List users DDL

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Search resources

Update call

Update contact

Update deal

Update lead

Update product

Create a new contact or update an existing, based on a value of a filter or a set of filters. At least a single filter - query parameter - is required. If no parameters are present, the request will return an error. Behaviour: If multiple contacts match a set of filters, the request will return an error - 409. If a single contact matches, then the existing contact is updated. If none matches the query, a new contact is created. Notice: Use Upsert API, instead of Create or Update, to avoid creating unwanted, duplicated records. Also very useful if you want Zendesk Sell to carry external system ids - stored as custom fields.

Upsert contact

Create a new deal or update an existing, based on a value of a filter or a set of filters. At least a single filter - query parameter - is required. If no parameters are present, the request will return an error. Behaviour: If multiple deals match a set of filters, the request will return an error - 409. If a single deal matches, then the existing deal is updated If none matches the query, a new deal is created. Notice - Use Upsert API, instead of Create or Update, to avoid creating unwanted, duplicated records. Also very useful if you want Zendesk Sell to carry external system ids - stored as custom fields.

Upsert deal

Create a new lead or update an existing, based on a value of a filter or a set of filters. At least a single filter - query parameter - is required. If no parameters are present, the request will return an error. Behaviour: If multiple leads match a set of filters, the request will return an error - 409. If a single lead matches, then the existing lead is updated. If none matches the query, a new lead is created. Notice: Use Upsert API, instead of Create or Update, to avoid creating unwanted, duplicated records. Also very useful if you want Zendesk Sell to carry external system ids - stored as custom fields.

Upsert lead

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Streamline strategic sales with an automated deal desk

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Quickly operationalize outbound strategy by auto-uploading accounts + leads to your CRM

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Sales

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Project Management

Customer Relationship Management (CRM)

Retrieve the daily activity of multiple users within the Gong system for a range of dates.

List daily activity

Create custom engagement events in Gong and display them as events in Gong’s activity timeline, when a content is engaged by an external participant.

Create content action

Retrieve all references to an email address.

List email references

Create engagement events in Gong when a Gong user shares content with external participants.

Create content shared

Create engagement events in Gong and display them as events in Gong’s activity timeline, when a content is viewed by an external participant.

Create content viewed

Create new call

Get call data

Lists the activity of multiple users within the Gong system during a defined period. Given the period, this endpoint returns multiple records, one for each user, with an applicable activity during the period. Each record includes statistics about the user's activity.

List activity for users

Lists the aggregated activity of multiple users within the Gong system for each time period within the defined date range. 

List activity for users by date range

Retrieve all the answers for the scorecards that were reviewed during a specified date range, for calls that took place during a specified date range, for specific scorecards or for specific reviewed users. 

List answered scorecards

Retrieve interaction stats for users based on calls that have Whisper turned on.

List interaction stats

Retrieve details of any leads or contacts with chosen phone number and their associated calls and email messages.

List phone references

Retrieve all the scorecards within the Gong system.

List scorecards details

List users by filter

Retrieve detailed call data for calls that took place during a specified date range and have specified call IDs.

List call data by date or call IDs

List calls that took place during a specified date range.

List call data

Get user history

Lists the transcripts of calls that took place during a specified date range and have specified call IDs.

Lists transcripts of calls

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Integrations

Quick + seamless Gong.io integrations

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Automation

Automate Gong.io to drive higher win rates

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Use cases

Scalable Gong.io integration and automation

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Gong.io

Sales Performance Management (SPM)

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Experiences

Capabilities

Foundation - Merlin AI and Enterprise Core

CTA - Universal Automation Cloud LP - "Learn more" - Secondary

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CTA - Cvent case study - "Show me how" - Primary 

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Cvent migrates 500+ legacy integrations and achieves a 95% customer retention rate

Customer Spotlight

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Similar connectors to Zendesk Sell and Gong.io

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Zendesk Sell and Gong.io integrations couldn’t be easier with the Tray platform’s robust Zendesk Sell and Gong.io connector, which connects any services without the need for separate integration tools.

Zendesk Sell and Gong.io integrations couldn’t be easier with the Tray platform’s robust Zendesk Sell and Gong.io connectors, which can connect to any service without the need for separate integration tools.

Integrate Zendesk Sell and Gong.io with any SaaS application or service using the Tray platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Zendesk Sell and Gong.io and any other API, database, webhook, and more.

Zendesk Sell and Gong.io integration + automation

Zendesk Sell and Gong.io Connector Details

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