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Operations
Front Operations
Latest version:
1.1
Changelog
Add contact handle
Add a new handle to a contact.
Add inbox teammates
Add teammates to an inbox. The selected teammates must not already have access to the inbox and must be in the team that owns the inbox. Teammates cannot be added to private inboxes.
Add teammates
Add teammates to a team as a member.
Create channel message
Send a new message from a channel. It will create a new conversation. NOTE: Does not accept attachments.
Create contact
Create a new contact. NOTE: 'Avatar' file upload not supported.
Create inbox
Create a team inbox in the default team.
Create smtp channel
Create an SMTP channel linked to the specified inbox.
Create team contact
Create a contact for a team. NOTE: 'Avatar' file upload not supported.
Delete contact handle
Remove a handle from a contact.
Delete inbox teammates
Remove teammates from a team inbox. Selected teammates must currently have access to the inbox to be removed. Teammates cannot be removed from private inboxes.
Delete teammates
Remove teammates from a team. Removing teammates will also remove them from inboxes owned by the team. Admins cannot be removed from the team.
Get channel
Fetch the details of a channel.
Get contact
Fetch the details of a contact.
Get conversation
Fetch the information of a conversation.
Get event
Fetch the information of an event.
Get inbox
Fetch the information of an inbox.
Get message
Fetch the information of a message.
Get response
Fetch the requested canned response.
Get team
Fetch the details of a team.
Get teammate
Fetch the information of a teammate.
List analytics
Fetch analytics metrics.
List channels
List all channels.
List channels DDL
List contact conversations
List the conversations for a contact in reverse chronological order (newest first).
List contact notes
List the notes added to a contact.
List contacts
List the contacts in your company.
List contacts DDL
List conversation comments
List the comments in a conversation in reverse chronological order (newest first).
List conversation events
List the events that occured for a conversation in reverse chronological order (newest first).
List conversation messages
List all the conversations in your company.
List conversations
List all the conversations in your company.
List conversations DDL
List custom fields
List the custom fields in your company that are applicable to a Contact.
List events
List all the detailed events which occurred in the inboxes of the company, in reverse chronological order.
List events DDL
List inbox channels
List the channels linked to an inbox.
List inbox conversations
List the conversations which appear in an inbox.
List inbox teammates
List the teammates who can access an inbox.
List inboxes
List all inboxes.
List inboxes DDL
List responses
List the canned responses.
List responses DDL
List team analytics
Fetch analytics metrics for a team.
List team contacts
List the contacts of a team.
List team responses
List the canned responses belonging to the requested team.
List teammate inboxes
Retrieve a list of inboxes the teammate has access to. Teammate/Admin must have enabled 'Allow access to my individual resources via the API' in their preferences.
List teammates
List the teammates in your company.
List teammates conversations
List the conversations assigned to a teammate. Teammate/Admin must have enabled 'Allow access to my individual resources via the API' in their preferences.
List teammates DDL
List teams
List the teams in your company.
List teams DDL
Raw HTTP request (advanced)
Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.
Search conversations
Search for conversations. Response will include a count of total matches and an array of conversations in descending order by last activity.
Update contact
Update a contact. NOTE: 'Avatar' file upload not supported.
Update conversation
Update a conversation.
Update teammate
Update the information of a teammate.
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