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Zendesk Sell (formely Base)
Overview
Operations
Zendesk Sell Operations
Latest version:
6.0
Changelog
Create call
Create a new call
Create contact
Create a new contact. A contact may represent a single individual or an organization.
Create deal
Create a deal in Zendesk Sell.
Create lead
Returns all deals available to the user according to the parameters provided.
Create note
Create a new note and associate it with a Lead, Contact or Deals resource
Create order
Create a new order for a deal.
Create product
Create a new product.
Delete call
Deletes a call
Delete contact
Delete contact by ID.
Delete deal
Deletes a deal
Delete lead
Delete lead by ID.
Delete product
Deletes a product
Firehose
Returns a stream of events for a specific resource
Get call
Return call by ID.
Get contact
Return contact by ID.
Get deal
Returns a single deal available to the user, according to the unique deal ID provided. If the specified deal does not exist, the request will return an error.
Get lead
Return lead by ID.
Get order
Retrieve a single order by order ID
Get user
Return user by ID.
List call outcomes
Returns all calls outcomes
List call outcomes DDL
List calls
Returns all calls on the account.
List contact fields
Return all static and custom fields for the Contact resource.
List contact fields DDL
List contacts
Returns all contacts available to the user according to the parameters provided.
List deal associated contacts
Returns all deal associated contacts.
List deals
Returns all deals available to the user according to the parameters provided.
List lead fields
Return all static and custom fields for the Lead resource.
List lead fields DDL
List leads
Returns all leads available to the user, according to the parameters provided.
List line items
Returns all line items associated to order.
List orders
Retrieves a list of all orders
List pipelines
Returns all pipelines available to the user, according to the parameters provided.
List products
Returns all products from the catalog according to the parameters provided.
List users
Returns all users on the account.
List users DDL
Raw HTTP request (advanced)
Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.
Search resources
Search Zendesk Sell for resources
Update call
Update call with a matching call ID.
Update contact
Update an existing contact.
Update deal
Update an existing deal.
Update lead
Update lead with a matching lead ID.
Update product
Update product
Upsert contact
Create a new contact or update an existing, based on a value of a filter or a set of filters. At least a single filter - query parameter - is required. If no parameters are present, the request will return an error. Behaviour: If multiple contacts match a set of filters, the request will return an error - 409. If a single contact matches, then the existing contact is updated. If none matches the query, a new contact is created. Notice: Use Upsert API, instead of Create or Update, to avoid creating unwanted, duplicated records. Also very useful if you want Zendesk Sell to carry external system ids - stored as custom fields.
Upsert deal
Create a new deal or update an existing, based on a value of a filter or a set of filters. At least a single filter - query parameter - is required. If no parameters are present, the request will return an error. Behaviour: If multiple deals match a set of filters, the request will return an error - 409. If a single deal matches, then the existing deal is updated If none matches the query, a new deal is created. Notice - Use Upsert API, instead of Create or Update, to avoid creating unwanted, duplicated records. Also very useful if you want Zendesk Sell to carry external system ids - stored as custom fields.
Upsert lead
Create a new lead or update an existing, based on a value of a filter or a set of filters. At least a single filter - query parameter - is required. If no parameters are present, the request will return an error. Behaviour: If multiple leads match a set of filters, the request will return an error - 409. If a single lead matches, then the existing lead is updated. If none matches the query, a new lead is created. Notice: Use Upsert API, instead of Create or Update, to avoid creating unwanted, duplicated records. Also very useful if you want Zendesk Sell to carry external system ids - stored as custom fields.
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