latest

Modern iPaaS is built for agents

Leader

Nucleus Research iPaaS Value Matrix

"With a series of AI innovations and with the introduction of Merlin Agent Builder and Agent Accelerators, Tray provides the leading platform for no-code agent development."

Visionary

Gartner® Magic Quadrant™ for iPaaS

"Tray.ai effectively highlights its AI-ready iPaaS capabilities and differentiates itself from competitors by enhancing speed, flexibility, and safety in AI integration."

The AI-ready iPaaS

The fastest way to turn AI into business performance

Merlin Agent Builder

Deliver high-value AI agents without constraints

Deploy AI that fits your business without the traps of single purpose SaaS app agents. With Merlin Agent Builder, configure, deploy and manage AI agents in one place — without coding or complexity. Start with pre-built accelerators, connect your data, set governance controls and go live in minutes.

🚀 Agent Accelerators
The fast, flexible, safe way to deploy AI agents across the enterprise. Pre-built templates and tools — ready to use.
ITSM agent
Reduce IT workload and speed ticket resolution
Knowledge agent
Turn internal docs into AI-powered insights
Support agent
Improve customer support with AI-driven workflows
new!

The ITSM AI Agent — Ready to deploy

AI agents aren't just the future — they're at work today.

The ITSM Agent is the first fully packaged AI agent, ready to deploy. Automate ticket resolution, reduce manual workloads, and integrate with existing systems. Get hands-on in our new interactive workshop and see how fast you can put AI to work in IT.

Merlin Agent Builder

The key to AI success: The right foundation

Scaling AI agents starts with the right foundation. In this short clip, Tray Co-founder & CEO Rich Waldron explains why an AI-ready iPaaS is the key for deploying AI agents that actually work.

Megacast on demand

AI agents that deliver — watch now

Tray Co-founders Rich Waldron and CTO Alistair Russell break down the real-world playbook for putting AI agents into production today. Plus, Zuora CIO Karthik Chakkarapani shares what IT leaders need to know to scale AI safely. Catch the full session on demand.

The AI-ready iPaaS

A composable AI integration platform

Thrive in a dynamic environment with constantly evolving AI technologies. Drive all AI, integration, and automation initiatives from a single, composable platform. Build intelligent agents and deliver microservices. Scalability and governance guaranteed.

AI Ready

Fast

10x faster results

Accelerate integration and automation delivery with a powerful low-code, AI-augmented builder for business technologists and development teams.

Fast

Flexible

Infuse AI into business processes

Legacy iPaaS measures dev time in months. Now, quickly prototype apps and adapt to new AI capabilities in minutes with our AI Palette.

Infuse

Safe

Trusted AI data integration

Safely leverage data across your stack. Our Enterprise Core provides governance and scale for anything you build. Merlin Guardian protects sensitive data in AI processes.

Safe

Endless possibilities

What will you build?

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Smarter IT onboarding

Automate onboarding with AI to cut IT effort from days to minutes.

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Intelligent lead management

Automate lead processing with AI, including predictive scoring and opportunity insights.

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Rapid embedded integrations

Use AI-driven low-code tools to deploy integration marketplaces with unmatched speed.

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Autonomous support agents

Deploy AI agents for IT tickets. Automate call and meeting prep to boost productivity.

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Optimized order-to-cash

Use AI to automate PDF data extraction, assess payment risk, and create GenAI confirmations.

What's new

Essential resources for your AI journey

Workshop

Build an AI agent for IT support—in one session

In this hands-on workshop, you’ll co-build with Tray experts and deploy a live AI agent to handle tickets, routing, and more.

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Report

The state of enterprise AI agents

Learn how 1,000+ IT leaders are scaling AI agents, where they're investing, and what's blocking progress in this survey report.

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Gartner Report

Bring AI to the service desk—successfully

Get Gartner’s guidance on real-world use cases like ticket summarization and virtual agents—plus what to prioritize.

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Industry Event
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Gartner Application Innovation Summit

See real-world AI agents in action. Visit Booth #221 and join our live session June 4 at 10:30 AM.

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Stay Ahead

Business value that wins

Auctane
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ROI achieved

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integrations for over 1 million customers

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boost in data delivery and reporting

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integrations across 60+ apps