Deliver AI agents that reason, act, and adapt to your business
An intuitive guided experience for building flexible AI agents that connect to all your apps—powered by advanced reasoning
Why Tray Agents are powerful, effective, adaptable, and secure
Create conversational or autonomous AI agents with step-by-step guidance—so you can focus on what they do, not how they work.
Use extensible tools and low code to precisely define your agent's scope
Expand your agent’s capabilities with data sources and built-in knowledge modeling
Set security and governance controls to enforce AI guardrails
Agent success depends on the data it can access. Tray integrates data from your apps and structures knowledge for better outcomes.
Connect to your stack with 600+ pre-built and expandable connectors
Ingest and structure data with knowledge modeling and built-in vector tables
Improve accuracy with data integration to transform and clean data
No rigidity or complexity. Tray Agents adapt to new tools, LLMs, and business needs.
Deploy agents in Slack, Teams, or any system via APIs
Adapt as agents interpret new requirements with advanced reasoning
Stay flexible as AI evolves— use any LLMs
Keep AI under control with built-in security, compliance, and data protection—so your agents operate safely and transparently.
Define agent access with full control
Merlin Guardian keeps sensitive data secure
Complete audit trail for security and compliance
Pre-built AI agent templates for critical business processes. Designed for fast deployment and real impact, these accelerators let you move now.
Automate IT service management. Handle tickets faster, reduce manual workloads, and provide instant support via channels including Slack, Teams, and more.
Turn scattered information into real-time answers and actions. Pull from internal docs, systems, and the web to deliver accurate, context-aware insights.
Boost customer support with AI that finds answers and solves problems fast. Integrate with Zendesk and others to close tickets and improve response accuracy.
Learn how to build AI agents that take action in our expert-led workshops. Choose your session – ITSM agent workshop to automate IT service management or AI agent workshop to build and deploy across use cases.