Your powerhouse for integration and automation
Build integrations faster and add AI to business processes, all with rock-solid controls.
Drive productivity, run your business smarter
- Develop fast: Use AI to create, manage, and change integrations
- Click for smart: Make any marketing, finance or service business process intelligent in a few clicks
- Cut manual work: Shift quickly from manual processes to AI-powered automation with Merlin Functions
- Reduce risk: Use AI across your business with rock-solid data controls
Low-code development. Now, with advanced AI.
Speed every phase of integration development, from building to documentation and even optimization.
Build integrations with natural language
Use Tray’s AI copilot, Merlin Build, to describe your integration in just a few phrases, visualize it, customize it, and iterate it with low code. It’s that easy.
Auto-documentation
Say goodbye to remembering how an integration works. Get always up-to-date GenAI-powered dynamic documentation that tells you, or anyone who needs to know, everything step-by-step.
Suggested best practices
Let Merlin examine your workflow and suggest opportunities to improve, powered by Tray.ai best practices.
AI Palette: A premium upgrade for your business process IQ
What good is AI if you can’t easily add it to your lead lifecycle, order-to-cash, employee onboarding, or all the thousands of other processes in your business? Merlin AI Palette makes adding AI to any process easier than you ever thought possible so that you can automate more.
Connect to any LLMs or ML services
Use our built-in connectors for all the latest LLMs, from Anthropic to OpenAI, and add GenAI to any integration. Build new AI connectors with Tray’s modern Connector Development Kit (CDK)
Agile AI integration
The AI landscape is constantly evolving; don’t let your processes get AI-locked. Tray native AI capabilities make adding, changing, or removing AI from all your processes simple, so you can stay agile and up-to-date in rapidly shifting environments.
Native vector database
Use our built-in vector database to power RAG, search, recommendations, and text generation use cases directly in our platform, or connect to your chosen vector database as needed
Merlin Extract and Merlin Functions
Native AI capabilities built for business
You shouldn’t have to be an AI expert to add AI to your business. The intelligence layer in the Tray platform provides Merlin Extract and Merlin Functions that are ready to be put to work, like extracting text from PDFs for invoice processing, auto-classifying documents such as sales orders or purchase orders, or understanding sentiment.
Key capabilities
Document processing: Merlin Extract understands the most common document formats and enables you to intelligently extract content, like order lines, subtotals, and addresses
Generate and classify text: Use Merlin Functions to auto-summarize call transcripts or customer reviews to precisely the correct format or create structured or unstructured text for automated responses
Sentiment analysis: Use Merlin Functions to auto-evaluate the emotional tone behind conversations or text to drive dynamic, intelligent customer support workflows
Merlin Guardian
AI trust built into our Enterprise Core
Integrating AI into your business quickly, without compromising safety, and with maximum trust across your organization is foundational. Our Enterprise Core includes Merlin Guardian for the latest anonymization, obfuscation, and data controls to manage sensitive information flows into AI services.
Key capabilities
Data privacy and compliance: Merlin Guardian enables you to selectively apply PII tokenization to your data to obfuscate it from LLMs
Securely control your AI data flows: Tokenize your data flows into LLMs, and detokenize as needed to run your AI-infused processes with confidence
Complete audit trail: Gain complete transparency of what information has been shared across AI services
With the addition of Merlin AI to the Tray platform, our business technologists can interface with Tray using natural language instruction to build faster and build better.