Solutions / VP Business Systems
Every quarter brings a new SaaS mandate, a new data source, and a new AI ask. Tray.ai answers all three — one platform across CRM, ERP, finance, and agents, with one governance model underneath.
Every quarter brings new SaaS, new mandates, new AI asks. The default is silos and sprawl. Tray.ai makes the stack actually one stack. Zuora manages $400B+ in integrations on it. Yext shipped 100+ services in 3 months at 60%+ cost reduction.
Intelligent iPaaS connects 700+ systems and prepares structured and unstructured data in flight.
Customer 360 across CRM + billing + support. Lead routing across marketing + sales + RevOps. Employee onboarding across HRIS + IT + payroll. All with full audit trails.
Merlin Agent Builder ships production agents on the same connector library and governance model. No second vendor for AI.
Zuora replaced MuleSoft + Boomi. Yext cut 60%+ off the MuleSoft sunsetting bill. Airbnb compressed an 8-week project to 1 week.
23 hrs → 5 min customer brief creation time
“We can actually deliver on integration requests in fewer than 10 days.”
Teams the vp business systems role tracks for fit, scale, and proof.
Tech / SaaS
Zuora runs 200+ SaaS applications across the enterprise. As AI capabilities surfaced across those systems — each with its own interface, ass …
Read the story →Tech / SaaS
Yext's legacy integration platform created operational bottlenecks, requiring specialized developers for slow and costly integrations. A fra …
Read the story →The use cases this role pursues first on Tray.ai.
Integration without the integration backlog.
Replace MuleSoft, Boomi, or whatever stitched-together iPaaS is slowing you down. Tray.ai connects 700+ apps and prepares data in flight — at enterprise scale, in days not quarters.
Manual work, automated.
Automate the manual work IT hasn't gotten to — across 700+ connectors, with audit trails baked in. Without waiting for engineering.
Ship production agents, not pilots.
Most AI projects stall in pilot. Tray.ai is the path to production agents — reasoning, acting, and audited across your real systems.
The customer record every team agrees on.
A unified, real-time view of every customer — pulled from CRM, billing, support, product, and communication systems into a single record marketing, sales, and finance can actually act on.
Native connectors for Salesforce, NetSuite, Workday, SAP, Snowflake, Databricks, BigQuery, and 700+ more. Universal HTTP client for the long tail. The point is one workflow tying them together — not bespoke point-to-point integrations between every pair.
The pattern across Zuora, Yext, Airbnb, and Crowdstrike is the same — cycle time. Multi-week MuleSoft projects became the slowest part of any change. On Tray.ai, those ship in days. Yext also reported 60%+ cost reduction after replacing MuleSoft.
Merlin Agent Builder and Agent Gateway are part of the same platform — same governance, same connector library. AI doesn't require a new vendor. Apollo and Life360 ship production agents on the same Tray.ai their integration team already uses.
Most teams pilot on a single use case (lead routing, customer 360, employee onboarding) inside a few weeks before broader rollout. NICE inContact built 38 workflows in a 2-week POC. The rollout pattern is incremental rather than rip-and-replace.
Walk through your real systems with someone who's been there.
