Datadog: Turn monitor alerts and metric signals into action across your stack

What you can do with Tray

• Engineering

  Engineering

  If you work in engineering, these are common ways teams use Tray with Datadog to connect monitor alerts and metric signals to deployment, incident, and resolution workflows.

  • Open tickets from monitor alerts: Create a linked issue automatically when a monitor transitions to an alert state, with threshold and service context pre-populated
  • Trigger rollback workflows on metric spikes: Detect error rate or latency threshold breaches via webhook and kick off a rollback or deployment hold upstream
  • Attach log search results to incidents: Query Datadog logs at alert time and append matching entries to the incident record for faster triage

• IT

  IT

  If you work in IT, these are common ways teams use Tray with Datadog to keep monitor states, service health, and operational records in sync.

  • Sync monitor states to your ITSM: Create or update ITSM records when monitors fire or recover, keeping service health aligned across tools
  • Mute monitors during maintenance windows: Trigger monitor mutes automatically when change records are approved in your ITSM, and unmute on completion
  • Audit monitor configurations on a schedule: Pull monitor definitions periodically and sync them to a configuration store for change tracking and compliance

• Security

  Security

  If you work in security, these are common ways teams use Tray with Datadog to route security signals into response workflows and keep access governed.

  • Route security events to your SIEM: Push Datadog events flagged as security-relevant to your SIEM or SOAR platform for correlation and case creation
  • Trigger access reviews from anomaly events: When a Datadog event signals unusual access or behavior, open an access review task in your ITSM automatically
  • Enforce RBAC on monitor access: Sync role and permission changes in Datadog with your identity provider when users are added or removed from roles

• DevOps

  DevOps

  If you work in DevOps, these are common ways teams use Tray with Datadog to connect observability signals to on-call, deployment, and reliability workflows.

  • Page on-call from webhook alerts: Forward Datadog webhook events to your on-call platform when monitors breach SLO thresholds
  • Publish timeseries metrics from CI/CD pipelines: Write deployment and build metrics into Datadog as custom timeseries points to track release health over time
  • Resolve monitors after automated remediation: Mark monitors as resolved programmatically once a remediation workflow confirms the fix is in place

• Finance

  Support

  If you work in finance, these are common ways teams use Tray with Datadog to connect cost and usage signals to budget tracking and reporting workflows.

  • Alert on cost metric thresholds: When a custom cost or usage metric monitor fires, notify the owning team and log the event to your financial reporting system
  • Export metric summaries for chargeback reporting: Pull active metric metadata and timeseries data on a schedule and push it to your data warehouse or finance tool
  • Track infrastructure spend changes via events: Query Datadog events tied to provisioning or scaling actions and sync them to your FinOps platform for cost attribution

• Product

  Product

  If you work in product, these are common ways teams use Tray with Datadog to connect service health and usage signals to roadmap, feedback, and customer health workflows.

  • Flag customer-impacting incidents to your CRM: When a monitor affecting a production service fires, cross-reference affected accounts and update customer health records automatically
  • Sync deployment events to product analytics: Push Datadog deployment events to your product analytics platform to correlate releases with usage changes
  • Generate weekly reliability summaries: Pull monitor states and event history on a schedule and post a structured summary to your team channel or project tool