Microsoft Teams

Microsoft Sharepoint - Icon

Microsoft Sharepoint

Zendesk-icon-color

Zendesk

Jira

Slack-icon-color

Slack

Microsoft Outlook - Icon

Microsoft Outlook

Notion - Icon

Notion

Zoom - Icon

Zoom

Jive

Opal

Huddle-icon-color

Huddle

Intercom - Icon

Intercom

GoToWebinar

GoTo Webinar

GoTo Meeting - Icon

GoTo Meeting

Groove - Icon

Groove

Freshdesk-icon-color

Freshdesk

Drift - Icon

Drift

Cisco Webex - Icon

Cisco Webex

Teamwork - Icon

Teamwork

LivePerson LiveEngage

LivePerson

Get person by GSID

Get person by email

List company records that match a specific criteria.

List companies

List custom object records that match a specific criteria.

List custom objects

Perform a raw HTTP request with some pre-configuration and processing by the connector, such as authentication.

Raw HTTP request (advanced)

Gainsight 1

Integrations 

Gainsight integrations made easy

Gainsight 2

Automation 

Powerful Gainsight automation

Gainsight 3

Use cases

Heavy-duty Gainsight use cases

21-9-Hm-3

Curb customer churn with preemptive workflows

using-intercom-and-salesforce-to-personalize-your-selling blog post cover image

using-intercom-and-salesforce-to-personalize-your-selling

Learn how to prioritize customer support queues 

zendesk-color-logo

Together, Zendesk + Tray.io close the gap between customer support, sales and the rest of the company.

create-a-churn-risk-detection-system blog post cover image

create-a-churn-risk-detection-system

Finally, an answer to customer churn

how-to-integrate-nps-into-salesforce-crm 

How to integrate NPS into Salesforce CRM

Connector Department - Customer Success and Support - Cards

Vox Media - Full - Dark

Mike Atwood - Vox Media

Vox Media - Mike Atwood

Customer Success and Support

Gainsight - Icon

Gainsight

Add contact handle

Add teammates to an inbox. The selected teammates must not already have access to the inbox and must be in the team that owns the inbox. Teammates cannot be added to private inboxes.

Add inbox teammates

Add teammates

Send a new message from a channel. It will create a new conversation. NOTE: Does not accept attachments.

Create channel message

Create a new contact. NOTE: 'Avatar' file upload not supported.

Create contact

Create inbox

Create an SMTP channel linked to the specified inbox.

Create smtp channel

Create a contact for a team. NOTE: 'Avatar' file upload not supported.

Create team contact

Delete contact handle

Remove teammates from a team inbox. Selected teammates must currently have access to the inbox to be removed. Teammates cannot be removed from private inboxes.

Delete inbox teammates

Remove teammates from a team. Removing teammates will also remove them from inboxes owned by the team. Admins cannot be removed from the team.

Delete teammates

Get channel

Get contact

Get conversation

Get event

Get inbox

Get message

Get response

List inboxes DDL

Get team

Get teammate

List analytics

List channels

List channels DDL

List the conversations for a contact in reverse chronological order (newest first).

List contact conversations

List contact notes

List contacts

List contacts DDL

List the comments in a conversation in reverse chronological order (newest first).

List conversation comments

List the events that occured for a conversation in reverse chronological order (newest first).

List conversation events

List all the conversations in your company.

List conversation messages

List conversations

List conversations DDL

List the custom fields in your company that are applicable to a Contact.

List custom fields

List all the detailed events which occurred in the inboxes of the company, in reverse chronological order.

List events

List events DDL

List inbox channels

List the conversations which appear in an inbox.

List inbox conversations

List the teammates who can access an inbox.

List inbox teammates

List inboxes

List responses

List responses DDL

List team analytics

List team contacts

List the canned responses belonging to the requested team.

List team responses

Retrieve a list of inboxes the teammate has access to. Teammate/Admin must have enabled 'Allow access to my individual resources via the API' in their preferences.

List teammate inboxes

List teammates

List teammates DDL

List the conversations assigned to a teammate. Teammate/Admin must have enabled 'Allow access to my individual resources via the API' in their preferences.

List teammates conversations

List teams

List teams DDL

Search for conversations. Response will include a count of total matches and an array of conversations in descending order by last activity.

Search conversations

Update a contact. NOTE: 'Avatar' file upload not supported.

Update contact

Update conversation

Update teammate

marketing tools by tray.io

How Automation is Changing the Face of Business

hot-topics-blog-header-3@2x

Streamline strategic sales with an automated deal desk

Tray-IO Blog 6

The ultimate guide to automating the entire lead lifecycle

Vox Media is on the Tray platform

Vox Media connects and automates pre- and post-sales to streamline workflow

business-automation blog post cover image

business-automation

GDPR compliance for US companies: What you need to know

Connector Department - All - Cards

New Relic - Full - Dark

New Relic - Anonymous

Front - Icon

Front

Collaboration

See all our connectors (Tertiary)

Similar connectors to Gainsight and Front

G2-2024-spring_creative

Tray is the leading AI ready integration and automation platform

DigitalOcean - Full - Dark

David Dorman of Digital Ocean works with Tray.io

David Dorman - DigitalOcean

DigitalOcean - David Dorman

Details - Double

Header CTA Banner - Welcome to Tray.ai, the AI-ready iPaaS

Header CTA Banner (Connectors) - Welcome to Tray.ai

Our interactive tour walks you through the Tray platform, showing you how integrations and automations work together to optimize your operations - on your own time, no pressure.

Take interactive tour

"Take interactive tour" -> Interactive Tour Form Modal [Primary]

"Request 1:1 demo" -> Platform Demo 1:1 Form Modal [Primary]

Gainsight and Front integrations couldn’t be easier with the Tray platform’s robust Gainsight and Front connector, which connects any services without the need for separate integration tools.

Gainsight and Front integrations couldn’t be easier with the Tray platform’s robust Gainsight and Front connectors, which can connect to any service without the need for separate integration tools.

Integrate Gainsight and Front with any SaaS application or service using the Tray platform’s generic connectivity options, such as the HTTP Client, Webhook Trigger, and our Connector Builder. Configure them to connect to Gainsight and Front and any other API, database, webhook, and more.

Gainsight and Front integration + automation

Gainsight and Front Connector Details

Popular Gainsight and Front integrations

Gainsight and Front templates