Integrations Gainsight integrations made easy
Deliver a world-class customer experience and boost retention with custom Gainsight integrations using the low-code Tray Platform. Our platform empowers you to seamlessly build integrations that connect any application across your tech stack without the need for IT support.
You’ll need more than a Gainsight connector to make the most of your customer data. With the Tray Platform, you can bi-directionally sync data between Gainsight and any data source, including flat files (such as CSVs), FTP, webhooks, email, and your go-to tools, even using data within custom fields. Our visual, drag-and-drop builder makes it easy for any business user to stand up Gainsight API integrations in minutes.
With the Tray Platform, you can also build customized Gainsight automation to take full control of your user engagement and product data. You can rapidly build powerful, multi-step workflows between any of your favorite applications. Now, you can prevent churn, drive upsells, and scale mission-critical processes.
Automation Powerful Gainsight automation
The Tray Platform offers a full library of pre-built connectors, data helpers, and custom logic operators so you can automate any process. Build powerful Gainsight automation and take your customer success processes to the next level.
Streamline your customer outreach with the Tray Platform. You can connect Gainsight to all your favorite tools, including your CRM, ERP, internal chat tools, ITSM, project management tools, marketing automation platforms, performance monitoring tools, business intelligence tools, and more.
Business users across customer support, marketing, sales, revenue operations, IT, finance, and any other role across your organization can stand up powerful Gainsight automation. You can trigger automatic alerts in response to issues for customers in opportunity or risk states. You can automatically deliver highly personalized emails based on product usage to increase customer engagement and promote users to self-service. Or, you can consolidate data across multiple channels to build unified dashboards that provide a 360-degree view of the customer lifecycle.
Use casesHeavy-duty Gainsight use cases
Power users love to utilize the Tray Platform to handle heavy-duty jobs that touch billions of events every day. The Tray Platform is built on elastic, serverless architecture so your workflows automatically scale, no matter how your data needs change.
Lift your customer success processes to new heights with the Tray Platform. Need to drive cross-channel visibility by surfacing customer updates for performance issues across web, mobile, and any other channel? Need to resolve issues faster by instantly routing tickets to support agents after they surface on Gainsight? Need to automatically generate new projects in your success plan for key customer success activities such as new implementation and follow-up calls? Create efficient processes that connect Gainsight with all your favorite tools, including Marketo, Gmail, HubSpot, Jira, Salesforce, Slack, Zendesk, Asana, Tableau, and more.
We offer enterprise-grade security that IT teams trust. We are SOC 2 Type 2-certified, and compliant with data privacy regulations, such as CCPA, GDPR, and HIPAA.
